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- Tasks: Develop and customise ServiceNow applications while collaborating with stakeholders.
- Company: Join a dynamic team focused on innovative service management solutions.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Be part of a supportive culture that values learning and client impact.
- Qualifications: Bachelor's degree in IT or related field; ServiceNow certifications are a plus.
- Other info: Role available until December 2025, with a focus on teamwork and communication.
The predicted salary is between 36000 - 60000 £ per year.
Location: 2 to 3 days from office - Hybrid - Knutsford
Duration: Until 02/12/2025
We are seeking a talented and experienced ServiceNow Developer to join our dynamic team. The ideal candidate will be responsible for developing, configuring, and customizing ServiceNow applications and services. They will work closely with stakeholders to gather requirements, design and implement new workflows, and integrate ServiceNow with other enterprise systems. The role also involves troubleshooting issues, performing system upgrades, and providing training and support to end-users.
Key Responsibilities:
- Collaborate with Service Integration and Management consultants to assist clients in implementing Service Management / ServiceNow best practices
- Work with Process Consultants and Business Analysts to implement solutions
- Perform configurations using platform features
- Co-design and develop new ServiceNow applications and service features
- Provide support and guidance for ServiceNow System Administrators as needed
- Take ownership of medium and low complexity business requirements and work them to completion
- Create and update design documents and perform unit testing of the completed functionality
- Work with the testing team to perform end-to-end testing
- Update set migration across instances
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus
Experience:
- Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its capabilities
- Knowledge of ITIL processes and ServiceNow best practices
- Strong client-facing and consulting skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills including English Language
- Ability to work independently and as part of a team
- ServiceNow experience ideally including one or more of core ServiceNow applications / modules including: ITSM, ITOM, ITAM, and processes / capabilities including Incident, Problem, Change, Service Catalog, and Asset and Configuration Management
- Experience with ServiceNow integrations using REST and SOAP APIs
- Knowledge of other ITSM tools and platforms
- Experience with ServiceNow Performance Analytics and Reporting
Skills:
- Proficiency in scripting languages such as Java, JavaScript, Web Services, HTML, CSS, Jelly, and Rest-API
- Understanding of Agile and SCRUM methodologies
- Ability to work with a remote team, requiring strong communication skills via phone and email
- Strong attention to detail
- Knowledge and work experience in Angular/AngularJS (optional)
- Experience in JavaScript coding
- Experience in working with integrations such as LDAP, AD, SSO, Email Infrastructure, and Web Services (optional)
- Team leadership
Certifications:
- ServiceNow Foundations
- Ideally will have one or more of the following:
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist
- ServiceNow System Administrator
Key Competencies:
- Delivery-oriented mindset with exceptional time management skills
- Ability to work in a virtual team and across boundaries
- Highly motivated, enthusiastic, and eager to learn
- Strong written and verbal communication skills
- Supportive, yet providing challenge and learning to client especially on ServiceNow / Industry Best practice
Locations
Servicenow Developer employer: eTeam
Contact Detail:
eTeam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicenow Developer
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's capabilities will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current ServiceNow professionals through LinkedIn or local meetups. Engaging with others in the industry can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for technical interviews by practising common ServiceNow scenarios and problem-solving exercises. This will help you articulate your thought process and showcase your analytical skills during the interview.
✨Tip Number 4
Highlight your experience with integrations and scripting languages in conversations. Since these are key aspects of the role, demonstrating your proficiency can set you apart from other candidates.
We think you need these skills to ace Servicenow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a ServiceNow Developer. Focus on your skills in scripting languages, ITIL processes, and any ServiceNow certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of ServiceNow best practices. Mention specific projects or experiences that demonstrate your ability to meet the job requirements.
Highlight Relevant Skills: In your application, emphasise your proficiency in Java, JavaScript, and REST APIs. Also, mention your experience with Agile methodologies and any knowledge of other ITSM tools.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your analytical and problem-solving skills. Discuss how you've successfully tackled challenges in previous roles, particularly in relation to ServiceNow.
How to prepare for a job interview at eTeam
✨Showcase Your Technical Skills
Be prepared to discuss your experience with ServiceNow and its various modules. Highlight specific projects where you developed or customised applications, and be ready to demonstrate your proficiency in scripting languages like JavaScript and REST APIs.
✨Understand the Role of ITIL
Since knowledge of ITIL processes is crucial for this position, brush up on ITIL best practices and how they relate to ServiceNow. Be ready to explain how you've applied these principles in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think of examples where you successfully troubleshot issues or implemented solutions, and be ready to walk through your thought process.
✨Demonstrate Strong Communication Skills
As a ServiceNow Developer, you'll need to collaborate with various stakeholders. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've effectively communicated technical concepts to non-technical team members.
