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- Tasks: Be the go-to person for style advice and create unforgettable customer experiences.
- Company: Join Harvey Nichols, a luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance and subsidised travel.
- Why this job: Work in a vibrant environment where your passion for luxury fashion can shine and grow.
- Qualifications: A love for fashion, great communication skills, and previous experience with luxury brands are preferred.
- Other info: Flexible hours required; no uniforms, just your unique style!
The predicted salary is between 28800 - 43200 £ per year.
Do you keep up to date with luxury fashion? Do you love being an ambassador for luxury brands? Do you love all things luxury retail? If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Brand Consultant to join its thriving Menswear department where you will be working for our Polo concession in London - Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Brand Consultant, you will work 40 hours a week in our flagship store.
How we reward your hard work… At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as:
- Up to 40% off fashion
- Up to 40% off hospitality, food market and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Subsidised travel card (zones 1-6) on passing probation
- Competitive commission scheme
- Paid overtime
- Access to charity days
- Season ticket/bike loan
- Learning and development opportunities
- Employee Assistance Program - Retail Trust
- Recognition schemes
- Opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability
These are just some of the reasons people join and stay!
About the role… As a Brand Consultant, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:
- Provide expert style advice about your brand to our customers
- Deliver a memorable 5* customer experience
- Be a proud ambassador for the brand and make sure you are maximising sales to our customers
- Show we are obsessed with style by making sure your department looks amazing and is merchandised really well
- Know everything there is to know about your brand and be able to share your thoughts on current / future trends
- Work closely with your team and celebrate fabulousness wherever you see it
- Flexibility is a must; customer service can’t wait during weekends and evenings!
Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Have you worked with a luxury fashion brand before? You are stylish, fun and welcoming with a passion for fashion. Do you have a great knowledge and passion for all things fashion? Are you great at talking to people? If this sounds like you, we want to hear from you!
Where do I sign? If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador - Polo, Ralph Lauren Menswear
✨Tip Number 1
Familiarise yourself with the latest trends in luxury menswear, especially those related to Polo Ralph Lauren. Being able to discuss current styles and how they fit into the brand's identity will show your passion and knowledge during any interactions.
✨Tip Number 2
Network with current or former employees of Harvey Nichols or similar luxury retailers. They can provide insights into the company culture and what it takes to succeed as a Brand Consultant, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you provided exceptional service or resolved customer issues, as this will be crucial for the role.
✨Tip Number 4
Showcase your personal style and how it aligns with the Polo Ralph Lauren brand. When you meet with the hiring team, your outfit can speak volumes about your understanding of the brand's aesthetic and your ability to represent it effectively.
We think you need these skills to ace Brand Ambassador - Polo, Ralph Lauren Menswear
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Polo Ralph Lauren's brand values, history, and current collections. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or customer service roles. Use specific examples to showcase how you've provided exceptional customer experiences or represented a brand effectively.
Showcase Your Style Knowledge: In your application, mention your understanding of current fashion trends and how they relate to Polo Ralph Lauren. This will show that you are not only passionate about fashion but also knowledgeable about the industry.
Craft a Personal Statement: Write a compelling personal statement that reflects your personality and enthusiasm for the role. Make sure to convey why you would be a great fit for the Brand Consultant position and how you can contribute to the team.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about current trends and how they relate to Polo Ralph Lauren, as this will demonstrate your genuine interest in the brand.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing a 5* customer experience, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you successfully engaged with customers and provided exceptional service.
✨Dress to Impress
As a Brand Ambassador, your appearance reflects the brand's image. Choose an outfit that showcases your personal style while aligning with the luxury aesthetic of Polo Ralph Lauren. This will help you make a strong first impression.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well within a team and your willingness to adapt to different situations. Discuss any previous experiences where you collaborated with others to achieve a common goal, especially in a retail environment.
