Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech firm known for its innovative digital solutions in secondary care.
- Benefits: Enjoy remote work options, 23 days annual leave, and team-building activities.
- Why this job: Make a real impact in healthcare while working in a supportive, mission-driven team.
- Qualifications: 3+ years in sales/account management, ideally in healthcare software; strong communication skills required.
- Other info: Full UK driving licence needed; travel across the UK is part of the role.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Work from Anywhere policy - up to 20 days abroad annually.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how the NHS operates and the specific challenges they face will help you tailor your conversations and demonstrate your value as an Account Manager.
✨Tip Number 2
Network with professionals in the HealthTech sector, especially those who have experience with NHS accounts. Attend industry events or webinars to connect with potential colleagues and gain insights into best practices in account management within healthcare.
✨Tip Number 3
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific strategies you've used to enhance customer satisfaction and drive contract renewals.
✨Tip Number 4
Research the company’s products and their impact on secondary care. Being knowledgeable about their software solutions will allow you to speak confidently about how you can help clients maximise their use and achieve better outcomes.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any previous roles where you've managed NHS accounts or sold software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HealthTech industry and your passion for improving healthcare through technology. Mention specific achievements in your past roles that demonstrate your ability to build relationships and drive sales.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as relationship-building, communication, and strategic thinking. Provide examples of how you've successfully managed client portfolios and identified upselling opportunities.
Showcase Your Knowledge of the NHS: Demonstrate your familiarity with the NHS and secondary care during the application process. Mention any relevant experience or insights you have about the challenges and needs of NHS Trusts, which will show your potential employer that you understand their market.
How to prepare for a job interview at JR United Kingdom
✨Research the Company
Before your interview, take some time to understand the HealthTech company and its products. Familiarise yourself with their software solutions and how they impact NHS secondary care. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Prepare for Relationship-Building Questions
As an Account Manager, your ability to build relationships is crucial. Be ready to discuss your past experiences in managing client accounts, focusing on how you maintained engagement and satisfaction. Use specific examples to illustrate your success in upselling and cross-selling.
✨Showcase Your Communication Skills
Excellent written and verbal communication skills are essential for this role. During the interview, practice articulating your thoughts clearly and concisely. You might be asked to explain complex software solutions, so ensure you can do this in a way that’s easy to understand.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've identified risks or challenges in previous roles and how you addressed them. Highlight your collaborative approach with customer support and product teams to uncover upsell opportunities, showcasing your proactive mindset.
