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- Tasks: Engage supporters through data-led campaigns and personalised stewardship initiatives.
- Company: Join a caring organisation focused on inclusion and support for people with disabilities.
- Benefits: Enjoy hybrid working, generous leave, training, and recognition rewards.
- Why this job: Make a real impact by shaping supporter experiences and driving fundraising success.
- Qualifications: Experience in donor retention, direct marketing, and strong project management skills required.
- Other info: Opportunity to travel to London when necessary.
The predicted salary is between 32000 - 40000 £ per year.
Location: Hybrid working, will be required to travel into London when appropriate
Salary: Up to £40,000 per annum (Depending on experience)
Are you passionate about building meaningful relationships with supporters and driving long-term fundraising success? The organisation is looking for an Individual Giving Manager (Retention) to join their team. They are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. They believe that the people they support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by their core values, they strive to be Open, Enabling, Inclusive and Courageous in all that they do.
Their disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, they are passionate about going the extra mile in providing opportunities for people to thrive and live well.
The Role: In this role, you'll develop and implement data-led campaigns to engage existing cash supporters, regular givers, and gaming participants. You'll deliver personalised stewardship initiatives, ensuring supporters feel valued and connected to their mission. Working across direct mail, telemarketing, gaming, and digital channels, you'll create compelling supporter journeys that inspire long-term commitment and giving.
They're looking for someone with experience in donor retention and direct marketing. You should have strong project management skills, the ability to write engaging fundraising appeals, and experience working with CRM systems such as Raisers Edge. A proactive, strategic mindset and a passion for supporter engagement will be key to success in this role.
This is a fantastic opportunity to shape the way they build relationships with their supporters and make a real impact. If you're motivated by creating engaging supporter experiences and driving income growth, they'd love to hear from you.
Benefits: They want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team, and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Death in service scheme. Access to their employee assistance program.
To Apply: If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Retention Manager
✨Tip Number 1
Research the organisation's values and mission thoroughly. Understanding their commitment to inclusion and support will help you align your approach and demonstrate your passion for their cause during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Supporter Retention Manager role.
✨Tip Number 3
Prepare specific examples of successful donor retention strategies you've implemented in the past. Being able to discuss these experiences will showcase your expertise and strategic mindset, which are crucial for this position.
✨Tip Number 4
Familiarise yourself with CRM systems like Raisers Edge. If you have experience with similar tools, be ready to discuss how you've used them to enhance supporter engagement and drive fundraising success.
We think you need these skills to ace Supporter Retention Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight your experience in donor retention, direct marketing, and project management.
Craft a Compelling CV: Ensure your CV showcases relevant experience, particularly in fundraising appeals and CRM systems like Raisers Edge. Use clear headings and bullet points to make it easy to read.
Write a Personalised Cover Letter: In your cover letter, express your passion for supporter engagement and how your values align with the organisation's mission. Provide specific examples of past successes in similar roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ad Warrior
✨Show Your Passion for Supporter Engagement
Make sure to express your genuine enthusiasm for building relationships with supporters. Share examples of how you've successfully engaged donors in the past and how you plan to do so in this role.
✨Demonstrate Your Data-Driven Approach
Since the role involves developing data-led campaigns, be prepared to discuss your experience with data analysis. Highlight specific campaigns you've worked on that were informed by data insights and the results they achieved.
✨Highlight Your Project Management Skills
The organisation values strong project management abilities. Be ready to talk about how you've managed multiple projects simultaneously, ensuring deadlines are met while maintaining quality in your work.
✨Familiarise Yourself with Their Values
Research the organisation's core values: Open, Enabling, Inclusive, and Courageous. Prepare to discuss how these values resonate with you and how you can embody them in your work as a Supporter Retention Manager.
