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- Tasks: Support traders with bespoke and vendor applications, ensuring smooth operations and user training.
- Company: Join a reputable investment bank known for its success in the financial services sector.
- Benefits: Enjoy a hybrid work model with four days in the office and one day remote.
- Why this job: Be part of a dynamic team that impacts trading efficiency and enhances your tech skills.
- Qualifications: Experience in application support within Fixed Income and familiarity with UNIX, SQL, and vendor platforms.
- Other info: Opportunity to work with leading financial applications like ION MarketView and Bloomberg.
The predicted salary is between 36000 - 60000 £ per year.
One of my clients, a reputable and successful Investment Bank, is looking to hire an Application Support Analyst to join a team that supports a number of cross-asset applications that provide critical information for traders across the Rates business. The applications you will be supporting are both bespoke built apps and connectivity applications which traders use to connect to multiple exchanges and brokers.
Responsibilities include:
- Documenting any resolutions with the user as well as training them to reduce issues.
- Helping with testing and business continuity processes.
- Supporting vendor applications (ION MarketView, Murex, Bloomberg).
Requirements:
- Proven track record of working as an Application Support team at another financial services firm within Fixed Income (ideally Rates).
- Previous experience supporting vendor platforms (ION, Murex, Bloomberg).
- Unix, SQL, FIX knowledge.
- Experience of technical support across a demanding user base in Fixed Income.
The company is operating a hybrid way of working. You will be expected to work in the office four days a week, with the option to work one day a week from home.
Applications Analyst/application Support, Hybrid employer: Vertus Partners
Contact Detail:
Vertus Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst/application Support, Hybrid
✨Tip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as ION MarketView, Murex, and Bloomberg. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your UNIX and SQL skills, as these are crucial for the position. Consider working on small projects or exercises that involve troubleshooting or querying databases to showcase your technical abilities when you get the chance.
✨Tip Number 3
Network with professionals already working in application support within financial services, especially those with experience in Fixed Income. Engaging with them can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your previous experiences in application support, particularly how you've handled user training and documentation. Being able to share specific examples will help you stand out as a candidate who can effectively reduce issues for users.
We think you need these skills to ace Applications Analyst/application Support, Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly within the Fixed Income sector. Emphasise your familiarity with UNIX, SQL, and vendor platforms like ION MarketView, Murex, and Bloomberg.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in this specific role and how your background aligns with the requirements. Mention your experience in supporting cross-asset applications and your ability to document resolutions and train users.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved issues in a high-pressure environment. Highlight any experience you have with testing and business continuity processes, as these are crucial for the role.
Highlight Team Collaboration: Since the role involves working closely with traders and other team members, emphasise your ability to collaborate effectively. Mention any previous experiences where teamwork led to successful outcomes in application support.
How to prepare for a job interview at Vertus Partners
✨Know Your Applications
Familiarise yourself with the specific applications mentioned in the job description, such as ION MarketView, Murex, and Bloomberg. Be prepared to discuss your experience with these platforms and how you've supported them in previous roles.
✨Demonstrate Technical Skills
Highlight your technical skills in UNIX, SQL, and FIX during the interview. Be ready to provide examples of how you've used these skills to solve problems or improve processes in your past positions.
✨Showcase Problem-Solving Abilities
Prepare to discuss specific instances where you've resolved issues for users in a high-pressure environment. Emphasise your approach to troubleshooting and how you document resolutions to help prevent future problems.
✨Understand the Business Context
Research the Fixed Income market and the role of application support within it. Being able to speak knowledgeably about how your work impacts traders and the overall business will demonstrate your commitment and understanding of the industry.
