Front Desk Receptionist

Department: Front of House 

Job title: Receptionist 

Reports to: Operations Team/Manager 

Summary of role: 

An opportunity has arisen for an experienced Receptionist to become part of a Production super house. 

You will have an excellent understanding of the role’s demands and be able to multitask and work efficiently in a busy and professional environment. You will take pride in maintaining a professional, polished and friendly manner for all clients that you work with, and your confidence and exceptional customer service will allow them an outstanding experience. You will ensure the smooth running of the office whilst also taking part in administrative duties. 

• Super organized 
• Friendly and helpful 
• Flexible and able to prioritize a changing to do list 
• Detail oriented and accurate 
• Trustworthy and reliable 
• Self-motivated 
• Articulate and a good communicator 
• Good with English (verbally and written) 
• Proficient in using a computer (especially Word, Excel and MS Office) 
• Able to work in a team 
• Attention to detail 

Key Responsibilities: 

Creating a warm and welcoming reception space for clients & staff to enter and leave the building. Excellent communication skills both written and verbal. Directing clients for meetings, logging of all client items coming in-out of the building, storing or giving to the correct 

courier/clients. Sort and distribute incoming mail and packages and liaise with all departments to pick up their letters or parcels. Organizing courier deliveries for producers if needed. Answering and addressing incoming phone calls in a timely and polite manner, clearly determining the purpose of the call, dealing with queries and providing correct information. Forwarding calls to appropriate people. Taking and delivering messages accurately and completely. Support with tasks for the CEO.