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- Tasks: Design and develop innovative ServiceNow solutions for various workflows.
- Company: Join a global leader in business and technology transformation.
- Benefits: Enjoy remote work flexibility and an attractive salary up to £75,000.
- Why this job: Be part of a supportive community and work on impactful projects.
- Qualifications: Proven ServiceNow expertise and strong technical skills required.
- Other info: Must have lived in the UK for the last 5 years for security clearance.
The predicted salary is between 45000 - 75000 £ per year.
A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years.
You will take part in the:
- Technical Development - Design and develop solutions for ServiceNow workflow applications, including:
- Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
- Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
- Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
Experience you need to have:
- ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
- Customer and Employee Insights: Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development.
- Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
- Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
- Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
- Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.
Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time).
Hiring process: two steps
Salary - up to £75,000 annually DOE
Direct hire full time employee opportunity (B2B contract is not available).
We offer an attractive referral scheme for placements we make (Terms & Conditions apply). If you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me.
Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.
ServiceNow Implementation Specialist employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Implementation Specialist
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being well-versed in the current capabilities will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals already working in ServiceNow roles or related fields. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Highlighting your hands-on experience with Customer Experience, Technology Experience, and Employee Experience workflows will set you apart from other candidates.
✨Tip Number 4
Brush up on your integration skills, especially with REST/SOAP APIs and IntegrationHub. Being able to articulate how you've integrated ServiceNow with external systems will showcase your technical proficiency and problem-solving abilities.
We think you need these skills to ace ServiceNow Implementation Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ServiceNow Implementation Specialist role. Familiarise yourself with the specific workflows and technologies mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience with ServiceNow and the specific workflows outlined in the job description. Emphasise your technical skills, particularly in JavaScript, HTML, CSS, and integration capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with the company's needs. Mention your understanding of customer and employee insights, and how you can contribute to optimising their journeys.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Tenth Revolution Group
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform, especially in areas like Customer Experience and IT Service Management. Be prepared to discuss specific projects where you've designed and developed solutions.
✨Demonstrate Technical Proficiency
Brush up on your JavaScript, HTML, and CSS skills, as well as your knowledge of ServiceNow tools like Glide API and Flow Designer. You might be asked to solve a technical problem or explain how you would approach a specific integration task.
✨Communicate Clearly
Practice translating complex technical concepts into business outcomes. The interviewers will want to see that you can effectively communicate with both technical and non-technical team members.
✨Prepare for Problem-Solving Scenarios
Expect to face some problem-solving questions during the interview. Think about past challenges you've encountered and how you resolved them, particularly in relation to workflow optimisation and data integrity.
