Senior Quality Manager

Jackson Hogg have partnered with a specialist manufacturing business in the Middlesbrough area, on a Senior Quality Manager position, reporting into the Quality Director.

Senior Quality Manager Responsibilities

• Provide support of nonconforming material (NCR) and customer complaints, perform investigations, material dispositions, and communicate with customers and/or suppliers.
• Facilitate supplier corrective action (SCAR) subsystem, communicate with suppliers, and follow up on investigations and corrective action planning and implementation by suppliers
• Support corrective and preventive action (CAPA) subsystem, perform investigations, follow up on corrections, root cause investigations, corrective action plan, implementation, and effectiveness verification plan
• Perform the qualification of new and existing suppliers, perform supplier audits, monitor supplier performance provide scorecards, and other related supplier management activities.
• Facilitate the execution of Risk Management activities
• Identify statistically based sampling plans for inspections and testing
• Participate in internal and external (ISO, MDD/MDR, customer, supplier) audits and FDA inspections
• Support Post-Market Surveillance (PMS) activities as required
• Collect and report Quality metrics and data as required
• Identify and implement opportunities for continuous improvement
• Perform other Quality System related duties as required, communicate with customers and or suppliers as needed providing compliance information i.e., RoHS, conflict materials, prop 65 etc. as needed.
• Interdepartmental relationships and transactions
• Support and development of the company QMS
• NPI project support

Senior Quality Manager Requirements

• Quality Engineering experience in a manufacturing or industrial environment, preferably in an FDA/ISO regulated environment
• Knowledge of statistical sampling and analysis
• Technical writing experience
• Experience performing quality audits and utilizing manufacturing processes, techniques, and continuous improvement methodologies (i.e., Six Sigma, Lean manufacturing, etc.).
• Team management experience