Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for customer queries and support via email and WhatsApp.
- Company: Join LevelOut, a reformer Pilates studio dedicated to enhancing community wellness.
- Benefits: Enjoy flexible remote work and a competitive pay of £13 per hour.
- Why this job: Perfect for those who love helping others and want to grow in a supportive environment.
- Qualifications: Must have 3 years in customer service or admin roles and be fluent in English.
- Other info: This is a self-employed contractor role with 20 hours per week, Monday to Friday.
Remote (Must be UK-based) | Contractor (Self-Employed) | £13 per hour | Monday-Friday - 20 hours per week
LevelOut is a reformer Pilates studio committed to helping our community move, feel, and live better. We believe in delivering an exceptional client experience, whether in-studio or online.
We’re looking for a Customer Service Admin to support our growing client base. You’ll be the first point of contact for customer enquiries, handling bookings, refunds, complaints, and general support via email and WhatsApp. If you have a passion for great service and enjoy working remotely, we’d love to hear from you!
- Respond to customer enquiries and complaints with professionalism and efficiency
- Maintain accurate customer records and support process improvements
- Minimum 3 years in an office, admin, or customer service role
- Experience working remotely and managing online communication channels
- Fluent in English
- Flexible remote working within the UK
- Opportunity for growth and development
Customer Service Assistant - Immediate start employer: LevelOut
Contact Detail:
LevelOut Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Immediate start
✨Tip Number 1
Familiarise yourself with LevelOut's services and values. Understanding their commitment to exceptional client experiences will help you align your responses during any interviews or discussions, showcasing your enthusiasm for their mission.
✨Tip Number 2
Brush up on your communication skills, especially in written formats like email and WhatsApp. Since you'll be handling customer enquiries remotely, being clear and concise will demonstrate your professionalism and efficiency.
✨Tip Number 3
Prepare examples from your previous experience that highlight your problem-solving skills in customer service. Being able to discuss specific situations where you've successfully handled complaints or improved processes will set you apart.
✨Tip Number 4
Show your flexibility and adaptability by discussing your remote working experience. Highlight how you've managed online communication channels effectively, as this is crucial for the role and will demonstrate your readiness for the position.
We think you need these skills to ace Customer Service Assistant - Immediate start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly any roles where you've handled enquiries, bookings, or complaints. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work remotely. Mention your familiarity with online communication tools and how you can contribute to enhancing the client experience.
Highlight Remote Work Experience: Since this role is remote, emphasise any previous experience you have working from home or managing online communications. Discuss how you stay organised and maintain productivity in a remote setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at LevelOut
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Share specific examples of how you've handled enquiries, complaints, or difficult situations, demonstrating your professionalism and efficiency.
✨Familiarise Yourself with the Company
Research LevelOut and their approach to client experience. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.
✨Prepare for Remote Work Questions
Since this role is remote, be ready to discuss your experience working from home. Talk about how you manage your time, stay organised, and communicate effectively through online channels.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
