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- Tasks: Lead golf operations, deliver lessons, and manage the Pro Shop.
- Company: Join the prestigious West Kent Golf Club, a welcoming community for golfers.
- Benefits: Enjoy a secure shop, indoor facilities, and a covered practice area.
- Why this job: Shape your own business while providing exceptional service in a member-focused environment.
- Qualifications: Must be a qualified PGA Professional with leadership experience and excellent customer service skills.
- Other info: Self-employed role with a competitive compensation package and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Opportunity: Head PGA Golf Professional at West Kent Golf Club
West Kent Golf Club is seeking an experienced, enthusiastic, and highly skilled Head PGA Golf Professional to join our team. This exciting role offers an opportunity to lead and shape our golf operations, delivering exceptional service and creating a welcoming, member-focused environment for golfers of all levels.
As Head Professional, you will have the autonomy to manage and grow your own business while contributing to the overall success of the club. You will oversee all aspects of the golf operation, from lessons and fittings to retail, ensuring the highest standard of service for members and guests.
If you are passionate about golf and thrive in a member-focused environment, we would love to hear from you.
Job Type: Self-Employed
Location: West Kent Golf Club
Benefits:
- Secure, spacious shop premises located within the Clubhouse
- Indoor Studio Facility
- Potential Indoor Putting Facility
- Outdoor Putting Green
- Covered 4-Bay Practice Area
- Bunker and Short Game Facility
Experience and Qualifications:
- Qualified PGA Professional
- Proven experience as a Head Professional or in a similar leadership role
- Excellent customer service and interpersonal skills
- Ability to create and deliver engaging lessons and golf clinics
- Retail experience and ability to manage Pro Shop operations
- Ability to manage and maintain tee-time reservations for an efficient course flow
- In-depth knowledge of golf rules, etiquette, and techniques
- Strong interpersonal and communication skills
- Ability to deliver exceptional customer service
Key Responsibilities:
- Provide outstanding customer service and ensure a positive experience for members and guests
- Conduct individual and group golf lessons for players of all skill levels
- Offer golf club fittings and facilitate equipment sales
- Manage tee time reservations and ensure an efficient flow of play on the course
- Oversee the Pro Shop, ensuring it is well-stocked and organised
- Stay informed on industry trends and offer expert recommendations to members and guests
Compensation Package:
- Retainer plus a percentage of Green Fees and Buggy Hire
- Driving Range Income
- Majority of prize vouchers from competitions, redeemable in the Pro Shop
If you are a passionate and experienced PGA Professional looking to join a prestigious club, we invite you to apply for this exciting opportunity.
Closing Date for Applications: Sunday, 26th January 2025
To Apply:
Please send your application to the General Manager, Matt Burns, at manager@wkgc.co.uk.
We look forward to hearing from you!
West Kent Golf Club | Head PGA Professional employer: West Kent Golf Club
Contact Detail:
West Kent Golf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land West Kent Golf Club | Head PGA Professional
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a Head PGA Professional, you'll be expected to lead and shape golf operations, so share specific examples of how you've successfully managed teams or projects in the past.
✨Tip Number 2
Demonstrate your customer service expertise by preparing anecdotes that highlight your ability to create positive experiences for members and guests. This role is all about delivering exceptional service, so be ready to discuss how you’ve gone above and beyond in previous positions.
✨Tip Number 3
Familiarize yourself with the latest trends in golf and be prepared to discuss them. Showing that you stay informed about industry developments will demonstrate your commitment to providing expert recommendations and enhancing the member experience.
✨Tip Number 4
Highlight your retail management experience, especially if you have overseen a Pro Shop before. Discuss how you can ensure the shop is well-stocked and organized, as this is a key responsibility of the role.
We think you need these skills to ace West Kent Golf Club | Head PGA Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a PGA Professional, focusing on your leadership roles and customer service skills. Include specific examples of how you've successfully managed golf operations or improved member experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your vision for the role at West Kent Golf Club. Mention your qualifications, relevant experience, and how you plan to enhance the club's golf operations and member engagement.
Highlight Relevant Experience: In your application, emphasize your proven experience in conducting lessons, managing Pro Shop operations, and maintaining tee-time reservations. Use metrics or achievements to demonstrate your impact in previous roles.
Showcase Your Interpersonal Skills: Since excellent customer service is crucial for this role, provide examples of how you've built relationships with members and guests in past positions. Highlight any feedback or testimonials that reflect your ability to create a welcoming environment.
How to prepare for a job interview at West Kent Golf Club
✨Show Your Passion for Golf
Make sure to express your enthusiasm for the game during the interview. Share personal stories about your experiences in golf, whether it's teaching, playing, or managing operations. This will help convey your genuine love for the sport and its community.
✨Demonstrate Leadership Skills
As a Head PGA Professional, you'll be expected to lead and inspire others. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to create a positive environment for both staff and members.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key for this role, think of specific situations where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure a positive experience for all golfers.
✨Know the Club and Its Community
Research West Kent Golf Club and understand its values, culture, and member demographics. Being knowledgeable about the club will show your commitment and help you tailor your responses to align with their goals and expectations.
