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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Temporary Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of TELUS Health, if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed cases and collaborated with other professionals in a similar context.
✨Tip Number 4
Showcase your IT literacy by being prepared to discuss your experience with online referral systems and Microsoft Word. Highlighting your comfort with technology will reassure them of your ability to manage the administrative aspects of the role.
We think you need these skills to ace Temporary Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training that aligns with the requirements of the role, such as your experience with short-term counselling models.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of EAP services. Mention your ability to manage online referrals and collaborate with teams, as these are key responsibilities of the role.
Highlight Relevant Experience: In your application, detail your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability and readiness for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models, especially in an EAP context. Share specific examples of how you've effectively managed client cases within a limited timeframe.
✨Familiarise Yourself with Online Referral Systems
Since managing online referrals is a key responsibility, brush up on any relevant IT skills. Be ready to explain how you would handle online referrals efficiently and what systems you have used in the past.
✨Collaborative Mindset
Emphasise your ability to work collaboratively with teams, particularly the Case Management team. Prepare to discuss instances where teamwork has led to successful outcomes in your previous roles.
