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For Companies At a Glance
- Tasks: Lead and inspire the sales team while ensuring top-notch customer service.
- Company: Join one of the UK's top automotive retailers with over 150 dealerships.
- Benefits: Enjoy competitive salaries, generous leave, and various employee perks.
- Why this job: Be a key player in a dynamic environment that values growth and excellence.
- Qualifications: Management experience in the automotive sector and a passion for customer care required.
- Other info: Full UK driving licence needed; apply today for an exciting career opportunity!
The predicted salary is between 39600 - 66000 £ per year.
Lookers Volkswagen Darlington
Contract Type: Permanent, Full-Time
Hours: Mon-Fri: 8.45am – 6.30pm (one set day off through week) Sat: 9.00am – 5.00pm Sun: 11.00am – 3.00pm (every other Sunday off).
Salary: Up To £55,000pa Including OTE
Our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.
- Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
- You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
- As You will work with management to coach and develop the skills of the team to achieve business objectives
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
- Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams
To succeed within this role, you will have previous management experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement.
You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be a well-organised individual who is process orientated whilst also taking a hands-on approach.
You will require a full UK driving licence for this position.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email keirafarrer@lookers.co.uk
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. #J-18808-Ljbffr
Business Manager employer: Lookers Motor Group Limited
Contact Detail:
Lookers Motor Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding financial products and customer service. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience in management roles. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coached and developed sales teams in the past. Highlighting measurable outcomes from your previous roles can showcase your effectiveness as a leader and your ability to drive results.
✨Tip Number 4
Research Lookers Volkswagen Darlington specifically, including their values and recent achievements. Tailoring your conversation to align with their goals and demonstrating your enthusiasm for their brand can make a strong impression during the interview process.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in the automotive sector. Emphasise your track record in coaching and developing sales teams, as well as your understanding of financial and insurance regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to drive sales performance. Mention specific examples of how you've successfully coached teams or improved processes in previous roles.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job description, such as organisational abilities, process orientation, and hands-on management style. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lookers Motor Group Limited
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles, particularly in the automotive sector. Highlight specific examples where you successfully coached and developed a sales team, as this is crucial for the Business Manager position.
✨Demonstrate Financial Acumen
Since understanding financial and insurance regulations is essential, brush up on relevant knowledge. Be ready to explain how you've monitored financial performance in past roles and how you ensured compliance during sales processes.
✨Emphasise Customer Service Excellence
As a Business Manager, you'll need to model outstanding customer service. Prepare to share instances where you built long-lasting relationships with customers and motivated your team to do the same. This will show your alignment with the company's values.
✨Research Lookers Volkswagen
Familiarise yourself with Lookers Volkswagen and their dealership culture. Understanding their approach to sales and customer care will help you tailor your responses and demonstrate your genuine interest in the role.
