Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

City of London Part-Time 24000 - 36000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage client relationships and ensure satisfaction through clear communication and project coordination.
  • Company: Enviary is a boutique agency focused on email marketing for eCommerce brands.
  • Benefits: Enjoy remote work, flexible hours, and a supportive international team.
  • Why this job: Join a people-first culture that values creativity and helps brands grow profitably.
  • Qualifications: 3-5 years of client-facing experience; familiarity with Klaviyo or email marketing is a plus.
  • Other info: Bonus points for experience in retention marketing!

The predicted salary is between 24000 - 36000 £ per year.

We’re hiring a Client Relationship Manager (Remote, Part-Time) for 15–25 hours/week. Enviary is a boutique email and retention marketing agency helping eCommerce brands turn browsers into loyal buyers. We’re growing—and looking for people-first pros who know how to manage client expectations, build great relationships, and bring clarity between clients and creative teams. If you’re organised, empathetic, and love helping brands grow, this one’s for you.

What You’ll Do:

  • Manage and nurture relationships with assigned clients
  • Translate client needs into clear actions for internal teams (design, copy, strategy)
  • Lead regular check-ins, provide updates, and ensure satisfaction
  • Track performance, flag bottlenecks, and proactively offer solutions
  • Own timelines, ensure deliverables stay on track and aligned with expectations

You’ll Thrive If You Have:

  • 3-5 years of client-facing experience (agency or eComm brand = bonus!)
  • Excellent communication—professional, clear, and human
  • A proactive mindset—you chase clarity, not chaos
  • Basic project coordination skills
  • Familiarity with Klaviyo, email marketing, or DTC a major plus

What We Offer:

  • Remote-first, flexible hours (ideally some overlap with UK timezone)
  • A tight-knit, international team
  • Work that matters: we help DTC brands grow profitably
  • An agency culture built on trust, ownership, and creative freedom

Ready to Apply? Send your CV or LinkedIn profile + a short note on why you’d be a great fit or DM us here on LinkedIn. Bonus points if you’ve worked in retention or with Klaviyo.

Client Relationship Manager employer: Enviary

Enviary is an exceptional employer that prioritises a people-first approach, offering a remote and flexible work environment that allows you to thrive while managing client relationships. With a strong emphasis on trust, ownership, and creative freedom, our tight-knit international team fosters a culture where your contributions truly matter, helping eCommerce brands grow profitably. We provide ample opportunities for professional growth and development, making it an ideal place for those looking to make a meaningful impact in the marketing industry.
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Contact Detail:

Enviary Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Familiarise yourself with the eCommerce landscape and retention marketing strategies. Understanding how brands convert browsers into buyers will help you speak their language during interviews.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where you turned challenges into opportunities.

✨Tip Number 3

Research Enviary and their client base. Knowing their approach and the brands they work with will allow you to tailor your conversation and demonstrate genuine interest in their work.

✨Tip Number 4

If you have experience with Klaviyo or similar email marketing tools, be prepared to discuss how you've used them to enhance client retention. This knowledge could set you apart from other candidates.

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Excellent Communication Skills
Proactive Mindset
Project Coordination
Empathy
Organisational Skills
Performance Tracking
Problem-Solving Skills
Email Marketing Knowledge
Familiarity with Klaviyo
Understanding of eCommerce
Ability to Translate Client Needs
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, especially in agency or eCommerce settings. Emphasise skills that align with the job description, such as communication and project coordination.

Craft a Compelling Note: Write a short note explaining why you would be a great fit for the Client Relationship Manager role. Be specific about your experience with client management and any familiarity with tools like Klaviyo.

Showcase Your Proactive Mindset: In your application, illustrate examples of how you've chased clarity in past roles. Highlight situations where you've successfully managed client expectations and provided solutions to challenges.

Proofread Your Application: Before submitting, carefully proofread your CV and note for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Enviary

✨Showcase Your Client Management Skills

Be prepared to discuss your previous experience managing client relationships. Highlight specific examples where you successfully navigated challenges and built strong connections with clients.

✨Demonstrate Clear Communication

Since excellent communication is key for this role, practice articulating your thoughts clearly and professionally. Use examples that showcase your ability to translate client needs into actionable tasks for internal teams.

✨Exhibit a Proactive Mindset

Prepare to share instances where you took the initiative to solve problems or improve processes. This will demonstrate your proactive approach and ability to chase clarity rather than chaos.

✨Familiarise Yourself with Relevant Tools

If you have experience with Klaviyo or email marketing, be ready to discuss it. If not, do some research on these tools and be prepared to explain how you would leverage them in your role as a Client Relationship Manager.

Client Relationship Manager
Enviary
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