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- Tasks: Deliver engaging training sessions and support learners in a virtual environment.
- Company: Veeva is a pioneering SaaS company transforming life sciences with cloud solutions.
- Benefits: Enjoy remote work flexibility, a supportive culture, and opportunities for professional growth.
- Why this job: Make a positive impact while developing your skills in a dynamic, mission-driven environment.
- Qualifications: 3+ years of experience in technical training and strong presentation skills required.
- Other info: Join a diverse team committed to inclusion and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We\’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions.
Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers. As a technical instructor, you train and educate them through a comprehensive curriculum and a wide range of training programs to elevate their skill set and succeed at their roles, ranging from highly technical platform architects, developers, and administrators to application-specific business analysts and super users.
You will deliver and manage these programs and serve as both a product expert and an evangelist, enabling learners to leverage Veeva products to their full potential.
Qualified candidates must be legally authorized to be employed in the EU or UK. Veeva does not provide sponsorship for employment visas for this position.
What You\’ll Do
- Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
- Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
- As an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
- Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
- Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
- Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
- Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Requirements
- 3+ years experience in coaching and delivering technical enterprise software training to customers
- Possess effective presentation skills in a variety of formal settings
- Demonstrate a solid understanding and application of adult learning principles and training evaluation
- Excellent verbal, reading, and writing ability in English
- An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
- Travel to deliver on-site training upon request (up to 20%), international travel is possibly required
Nice to Have
- Experience with relational databases
- Life sciences experience, or experience with products and/or processes related to Life Sciences
- Experience in implementing technical cloud-based solutions
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Software Development
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Technical Instructor (Remote) employer: Veeva Consumer Products
Contact Detail:
Veeva Consumer Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Instructor (Remote)
✨Tip Number 1
Familiarise yourself with Veeva's products and services. Understanding their cloud software solutions and how they impact the life sciences industry will help you speak confidently about your ability to train others effectively.
✨Tip Number 2
Showcase your experience in delivering technical training by preparing examples of past training sessions you've conducted. Be ready to discuss your approach to engaging learners, especially in a virtual environment.
✨Tip Number 3
Network with current or former Veeva employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Demonstrate your commitment to continuous learning. Highlight any recent courses or certifications related to adult learning principles or technical training that you've completed, as this aligns with Veeva's values of employee success and ongoing development.
We think you need these skills to ace Technical Instructor (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coaching and delivering technical enterprise software training. Emphasise any experience you have with adult learning principles and your ability to engage an audience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your values align with Veeva's mission. Mention specific examples of how you've successfully delivered training and improved learner experiences in the past.
Showcase Your Presentation Skills: Since effective presentation skills are crucial for this role, consider including a brief section in your application that outlines your experience in various formal settings. You could even mention any specific training programs you've developed or delivered.
Highlight Continuous Learning: Veeva values ongoing development, so be sure to mention any recent courses, certifications, or self-directed learning you've undertaken that relate to technical training or cloud-based solutions. This shows your commitment to personal growth and staying current in the field.
How to prepare for a job interview at Veeva Consumer Products
✨Showcase Your Technical Expertise
As a Technical Instructor, it's crucial to demonstrate your deep understanding of the software and technologies you'll be teaching. Be prepared to discuss your experience with enterprise software training and any relevant technical skills, especially in cloud-based solutions.
✨Engage with Adult Learning Principles
Familiarise yourself with adult learning principles, as this role requires effective training delivery. Be ready to explain how you adapt your teaching methods to cater to different learning styles and ensure that your audience remains engaged throughout the session.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle real-life training challenges. Think of examples from your past experiences where you successfully managed difficult situations or improved learner outcomes.
✨Emphasise Collaboration Skills
Since the role involves working closely with subject matter experts and stakeholders, highlight your collaboration skills. Share examples of how you've built relationships in previous roles and contributed to team success, particularly in a remote or virtual environment.
