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For Companies At a Glance
- Tasks: Source and supply vehicle parts while delivering top-notch customer service.
- Company: Join a busy franchised car dealership in Northampton with a strong reputation.
- Benefits: Enjoy a competitive salary, OTE earnings, and a fantastic benefits package.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: 12 months of motor parts experience and a full UK driving licence required.
- Other info: Opportunity for growth within an established Aftersales team.
The predicted salary is between 28000 - 34000 £ per year.
Our client, a busy franchised car dealership in Northampton has the requirement for an experienced Parts Advisor to join their established Aftersales team.
Parts Advisor Responsibilities
- Efficiently source and supply vehicle parts to the workshop and customers
- Meet agreed departmental targets
- Deliver an excellent standard of customer care
- Dealing with customer phone calls and face to face enquiries
- Receiving deliveries of parts into the business
- Allocating parts accordingly within the storage systems
- Preparing and providing accurate quotations
- Communicating relevant promotional offers
- Ensure that the Parts Department is kept organised, clean and tidy
- Invoicing and taking payment for parts
Experience, Skills & Qualifications
Essential Requirements:
- Minimum of 12 months motor parts experience
- Full UK Driving Licence
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle Experience
Remuneration & Benefits:
- Basic Salary of £28,000
- On Target Earnings of £34,000
- Great Benefits Package
Parts Advisor employer: KPI People Ltd
Contact Detail:
KPI People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing the ins and outs of their inventory will help you stand out during any discussions or interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in franchised dealerships. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Brush up on your customer service skills, as delivering excellent customer care is a key responsibility. Consider role-playing scenarios to prepare for potential questions about handling customer inquiries.
✨Tip Number 4
If you have experience with Kerridge or Pinnacle systems, be ready to discuss this in detail. If not, consider doing some research or even a short course to familiarise yourself with these systems, as it could give you an edge.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the motor parts industry. Include specific examples of how you've efficiently sourced and supplied vehicle parts, as well as any customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Parts Advisor. Mention your 12 months of motor parts experience and how it aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as customer care, organisation, and communication. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Parts Advisor position.
How to prepare for a job interview at KPI People Ltd
✨Know Your Parts
Make sure you brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific parts and their applications will show your expertise and confidence in the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. This is crucial for a Parts Advisor, so be ready to demonstrate your ability to handle inquiries and resolve issues effectively.
✨Familiarise with Systems
If you have experience with Kerridge or Pinnacle, be prepared to discuss it. If not, do some research on these systems and express your willingness to learn. This shows initiative and adaptability.
✨Dress the Part
First impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance can help set a positive tone for the conversation.
