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- Tasks: Lead operations in a dynamic catering environment, ensuring top-notch food quality and service.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy perks like free meals, discounts, enhanced leave, and excellent training opportunities.
- Why this job: Be part of a passionate team that values diversity and offers great career progression.
- Qualifications: Experience in contract catering, strong financial management, and excellent communication skills required.
- Other info: Diversity is key; we welcome applications from all backgrounds to enhance our team.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Operations Manager with a passion for food and creating and maintaining the highest quality food standards. The successful applicant will have proven previous experience of working at an operational level within the contract catering or hospitality industry for clients with exceptional standards and will be keen to work as part of our exceptional leadership team.
As Operations Manager, you will have full accountability for the P&L, business development strategy and people management & development for the Operational Division in your area. You will employ a commercial focus delivering fantastic customer service and outstanding food and will develop a positive and motivating culture.
The role will be to support the Regional Director and the division will cover a leading and exclusive client base, with exceptional and consistent standards.
- Passion and knowledge of great contemporary fresh food and service
- Experience of delivering exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards.
- The ability to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses.
- Outstanding financial management skills - commercial and fixed price
- Able to undertake an enhanced DBS and provide references covering full 5 years and overseas police checks
- Have proven experience in the area of compliance.
- Excellent listening, written and verbal communication skills (in English) and able to articulate and communicate effectively at all levels.
- Knowledge of office management systems
- A team player, but able to work autonomously and remotely.
- Experience of working in a multi-site/mobile/remote capacity.
Benefits include:
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Facilities Operations Officer employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Officer
✨Tip Number 1
Familiarise yourself with the latest trends in contract catering and hospitality. Understanding what makes exceptional food standards and customer service will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in operations management. Attend relevant events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your financial management skills in detail. Be ready to share specific examples of how you've successfully managed P&L and developed business strategies in previous roles.
✨Tip Number 4
Showcase your ability to build strong relationships by preparing anecdotes that highlight your collaboration with clients, suppliers, and team members. This will demonstrate your interpersonal skills and fit for the role.
We think you need these skills to ace Facilities Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the contract catering or hospitality industry. Emphasise your operational management skills, particularly in relation to P&L accountability and business development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and exceptional service standards. Mention specific examples of how you've built strong relationships with clients and managed teams effectively.
Highlight Compliance Experience: Since compliance is crucial for this role, ensure you detail your experience in this area. Discuss any relevant certifications or training that demonstrate your understanding of compliance within the catering sector.
Showcase Communication Skills: Given the importance of communication in this role, provide examples of how you've successfully communicated with various stakeholders. Highlight your written and verbal communication skills, especially in a multi-site or remote capacity.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and service during the interview. Share specific examples of how you've maintained high food standards in previous roles, as this aligns with the company's focus on excellence.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with P&L management and financial oversight. Highlight any successful strategies you've implemented that improved profitability or efficiency in past positions.
✨Build Rapport with Interviewers
Since the role involves building strong relationships, practice engaging with your interviewers. Use active listening skills and ask insightful questions about their operations to show your interest in collaboration.
✨Highlight Compliance Experience
Given the importance of compliance in this role, be ready to discuss your previous experiences related to regulatory standards and how you ensured adherence in your past positions.
