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For Companies At a Glance
- Tasks: Provide exceptional customer service and product knowledge as a Sales Consultant.
- Company: Join Molton Brown, a leading British luxury brand known for quality and craftsmanship.
- Benefits: Enjoy a competitive hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible part-time role with a focus on teamwork and personal development.
Overview
Join to apply for the Sales Consultant role at Molton Brown.
Molton Brown is an icon of uniquely British style with a global presence in Kao’s cosmetics portfolio. The brand offers signature fragrances, bath and shower gels, home and hand care luxuries, and experiences across stores, travel retail, luxury department stores and hotels.
We are looking for 2 dedicated individuals, with a passion for luxury, to join us as Sales Consultants in our John Lewis, Oxford concession. These are part-time opportunities, working 15 and 17.5 hours per week.
Responsibilities
- Provide excellent customer service and detailed product knowledge to customers
- Use a personalized selling approach and manage the customer journey from start to finish
- Deliver sensorial experiences through signature services such as fragrance consultations or hand and arm massages
- Assist the team with general store tasks, including stock management, cleaning and replenishment
What We Are Looking For
- Excellent communication skills with confidence and a positive, can-do attitude
- High standard of personal grooming and a passion for luxury
- Ability to work well in a team and drive to achieve store and personal KPIs
- Flexibility in working arrangements to suit business requirements
What We Can Offer You
- An hourly rate of £13.20
- A 50% staff discount on Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and opportunities to enhance skills
- A company where your voice is heard and your opinion matters
- Learning and development opportunities within our business and across brands
Job Details
- Employment type: Part-time
- Seniority level: Entry level
Location: Oxford, England, United Kingdom
About the Company
Molton Brown is part of Kao, founded in 1887 in Japan. Kao is committed to ethical business, quality and environmental care, and has been listed among the World’s Most Ethical Companies for 17 consecutive years.
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Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their signature fragrances and luxury offerings will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Since the role involves providing personalised experiences, being able to showcase your ability to connect with customers will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Molton Brown. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
✨Tip Number 4
Demonstrate your flexibility and teamwork skills in your conversations. Highlight any past experiences where you successfully collaborated with others or adapted to changing situations, as these qualities are essential for achieving store targets.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Molton Brown's brand values and product offerings. Familiarise yourself with their signature fragrances and luxury products, as this knowledge will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or customer service, particularly in luxury retail. Use specific examples to demonstrate your ability to provide excellent customer service and your passion for luxury products.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, make sure to highlight your ability to engage with customers effectively. Use clear and concise language in your application to reflect your communication style.
Personalise Your Application: Tailor your cover letter to reflect your enthusiasm for the Sales Consultant position at Molton Brown. Mention why you want to work for them specifically and how your values align with theirs, showcasing your genuine interest in the role.
How to prepare for a job interview at MOLTON BROWN
✨Show Your Passion for Luxury
Molton Brown is all about luxury, so make sure to express your genuine passion for high-quality products during the interview. Share any personal experiences with luxury brands or products that resonate with you.
✨Demonstrate Excellent Communication Skills
As a Sales Consultant, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've successfully engaged with customers in the past.
✨Prepare for Product Knowledge Questions
Familiarise yourself with Molton Brown's product range, including their signature fragrances and services. Be ready to discuss specific products and how you would recommend them to customers based on their needs.
✨Exhibit a Positive Attitude
A can-do attitude is essential for this role. During the interview, showcase your enthusiasm and willingness to tackle challenges. Share examples of how you've maintained positivity in previous roles, especially in customer service situations.
