Project Support Engineer

Project Support Engineer

Portsmouth +1 Full-Time 22800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT projects from start to finish, ensuring customer satisfaction.
  • Company: Join a friendly, growing Managed Service Provider (MSP) in the tech industry.
  • Benefits: Enjoy training opportunities, career growth, and a supportive work culture.
  • Why this job: Be part of a dynamic team that values your input and fosters development.
  • Qualifications: Experience in project delivery and strong skills in Microsoft environments required.
  • Other info: A full driving license and travel willingness are essential for this role.

The predicted salary is between 22800 - 42000 £ per year.

Commutable from Portsmouth, Fareham, Southampton

Salary up to £38,000

Find out if this opportunity is a good fit by reading all of the information that follows below.

We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction.

Responsibilities
  • Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation.
  • Coordinate vendors, manage technical resources, and troubleshoot project issues.
  • Support customer onboarding and ensure seamless service delivery.
Requirements
  • Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable.
  • Strong expertise in Microsoft environments, network support, and ideally VoIP technologies.
  • Confident in customer-facing roles.

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please note, a Full driving license and willingness to travel is required for this role.

Please apply to this advert, or email your CV direct to AmyLee@SpectrumIT.co.uk

Locations

Portsmouth Hampshire
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Contact Detail:

Spectrum IT Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Support Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft environments and VoIP. Being able to discuss these in detail during your interview will show that you're not only qualified but also genuinely interested in the role.

✨Tip Number 2

Highlight any previous experience you have in managing IT projects or working in a Managed Service Provider (MSP) environment. Be ready to share specific examples of how you've successfully delivered projects and ensured customer satisfaction.

✨Tip Number 3

Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to troubleshoot project issues or coordinate with vendors, as this will be crucial in showcasing your ability to handle challenges effectively.

✨Tip Number 4

Since the role involves customer-facing responsibilities, practice articulating your communication style. Being confident and clear in your explanations will help you stand out as a candidate who can build strong relationships with clients.

We think you need these skills to ace Project Support Engineer

Project Management
Technical Documentation
Vendor Coordination
Troubleshooting Skills
Customer Onboarding
Microsoft Environments Expertise
Network Support
VoIP Technologies Knowledge
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Team Collaboration
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Project Engineer or in a 2nd/3rd Line role. Emphasise your hands-on project delivery skills and any MSP experience you have.

Craft a Strong Cover Letter: Write a cover letter that showcases your expertise in Microsoft environments, network support, and VoIP technologies. Mention your confidence in customer-facing roles and how you can contribute to top-tier customer satisfaction.

Highlight Relevant Skills: In your application, clearly outline your project management skills, including planning, scoping, and delivering IT projects. Provide examples of how you've coordinated vendors and managed technical resources in past roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Project Support Engineer role.

How to prepare for a job interview at Spectrum IT Recruitment

✨Showcase Your Project Management Skills

Be prepared to discuss your previous project management experiences in detail. Highlight specific projects you've led, the challenges you faced, and how you overcame them. This will demonstrate your ability to handle end-to-end IT project delivery.

✨Demonstrate Technical Knowledge

Since the role requires strong expertise in Microsoft environments and network support, brush up on these topics. Be ready to answer technical questions and provide examples of how you've applied your knowledge in real-world scenarios.

✨Emphasise Customer-Facing Experience

As this position involves direct interaction with customers, share examples of how you've successfully managed customer relationships in the past. Discuss your approach to ensuring customer satisfaction and how you handle difficult situations.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the types of projects you'll be working on, and opportunities for training and development within the company.

Project Support Engineer
Spectrum IT Recruitment
Location: Portsmouth
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