At a Glance
- Tasks: Lead IT projects from start to finish, ensuring customer satisfaction.
- Company: Join a friendly and growing Managed Service Provider (MSP).
- Benefits: Enjoy training opportunities, career growth, and a supportive work culture.
- Why this job: Be part of a dynamic team that values your input and development.
- Qualifications: Experience in project delivery and strong Microsoft environment skills required.
- Other info: A full driving license and travel willingness are necessary for this role.
The predicted salary is between 22800 - 42000 £ per year.
Commutable from Portsmouth, Fareham, Southampton
Salary up to £38,000
Find out if this opportunity is a good fit by reading all of the information that follows below.
We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction.
Responsibilities- Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation.
- Coordinate vendors, manage technical resources, and troubleshoot project issues.
- Support customer onboarding and ensure seamless service delivery.
- Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable.
- Strong expertise in Microsoft environments, network support, and ideally VoIP technologies.
- Confident in customer-facing roles.
This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.
Please note, a Full driving license and willingness to travel is required for this role.
Please apply to this advert, or email your CV direct to AmyLee@SpectrumIT.co.uk
Locations
Project Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Engineer
✨Tip Number 1
Familiarise yourself with the specific IT project delivery methodologies that the company uses. Research common frameworks like Agile or Waterfall, and be prepared to discuss how you've applied these in your previous roles.
✨Tip Number 2
Brush up on your technical skills, especially in Microsoft environments and VoIP technologies. Being able to demonstrate your hands-on experience with these systems during the interview will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in past roles. Highlight your ability to troubleshoot issues and ensure customer satisfaction, as this is crucial for the Project Support Engineer position.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Project Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Project Engineer or in a 2nd/3rd Line role. Emphasise your hands-on project delivery skills and any MSP experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your expertise in Microsoft environments, network support, and VoIP technologies. Mention your confidence in customer-facing roles and how you can contribute to top-tier customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your project management skills, including planning, scoping, and delivering IT projects. Provide examples of how you've coordinated vendors and managed technical resources in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Project Experience
Be prepared to discuss specific projects you've worked on, especially those involving IT project delivery. Highlight your role, the challenges faced, and how you ensured customer satisfaction throughout the process.
✨Demonstrate Technical Knowledge
Since the role requires expertise in Microsoft environments and network support, brush up on relevant technologies. Be ready to answer technical questions and possibly solve a problem on the spot to showcase your skills.
✨Emphasise Customer-Facing Skills
As this position involves direct interaction with clients, share examples of how you've successfully managed customer relationships. Discuss your approach to onboarding and ensuring seamless service delivery.
✨Prepare Questions for the Interviewer
Show your interest in the company and the role by preparing thoughtful questions. Ask about their project management methodologies, team dynamics, or opportunities for training and development within the company.