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- Tasks: Manage and optimise the Salesforce CRM system while training staff and creating reports.
- Company: Join a dynamic team in London focused on innovative CRM solutions.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a hybrid work environment.
- Why this job: Be part of a collaborative culture that values strategic thinking and customer relationships.
- Qualifications: Bachelor's degree and 5+ years in Salesforce CRM management required; certifications are a plus.
- Other info: No visa sponsorship available; apply with your CV and cover letter.
The predicted salary is between 56000 - 84000 £ per year.
We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members.
Responsibilities:
- Oversee the usage and performance of the Salesforce CRM platform within the organization
- Customize and configure Salesforce to meet the company’s needs and objectives
- Train staff on how to use Salesforce and create user-friendly documentation and training materials
- Create and maintain reports and dashboards to track business metrics
- Develop and implement CRM strategies to enhance customer relationships
- Work closely with various teams to ensure Salesforce is effectively integrated with other systems
- Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements
- Ensure data integrity by performing regular data audits and clean-up
- Manage Salesforce roles, profiles, sharing rules, workflows, and groups
- Troubleshoot and resolve Salesforce issues
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
- 5+ years of experience in Salesforce CRM management
- Strong knowledge of Salesforce CRM features and functionalities
- Experience with Salesforce customization and configuration
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative team
- Professional development and growth opportunities
If you are a strategic thinker with a passion for Salesforce CRM and a track record of driving successful CRM initiatives, we would love to hear from you!
How to Apply: Please send your CV and cover letter to adeel.ahmed@opusrs.com
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce CRM Manager
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and functionalities. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current Salesforce professionals or join relevant online communities. Engaging with others in the field can provide insights into best practices and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've customised Salesforce in previous roles. Being able to articulate your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Consider obtaining additional Salesforce certifications if you haven't already. Certifications like Salesforce Administrator or Advanced Administrator can enhance your credibility and show your dedication to professional growth.
We think you need these skills to ace Salesforce CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce CRM management. Include specific examples of how you've customised and configured Salesforce in previous roles, as well as any relevant certifications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Salesforce CRM and detail your strategic thinking skills. Mention how your analytical abilities have contributed to successful CRM initiatives in the past.
Showcase Your Communication Skills: Since the role requires collaboration with various teams, emphasise your strong communication and interpersonal skills. Provide examples of how you've effectively trained staff or created user-friendly documentation.
Highlight Continuous Learning: Mention any recent training or courses you've completed related to Salesforce features and functionalities. This shows your commitment to staying up-to-date and improving processes within the CRM system.
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce CRM features and functionalities. Be prepared to discuss your experience with customisation and configuration, as well as any specific projects you've worked on that demonstrate your expertise.
✨Showcase Your Analytical Skills
Since the role requires excellent analytical skills, come ready to share examples of how you've used data to drive decisions in previous roles. Discuss how you've created reports and dashboards to track business metrics and improve performance.
✨Prepare for Team Collaboration Questions
The job involves working closely with various teams, so be ready to talk about your experience collaborating with cross-functional teams. Think of specific instances where your communication skills helped resolve issues or enhance project outcomes.
✨Stay Updated on Salesforce Trends
Demonstrate your commitment to professional development by discussing recent Salesforce features or updates you've learned about. This shows your enthusiasm for the platform and your proactive approach to staying informed about industry trends.
