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- Tasks: Lead a team in a vibrant, high-end restaurant environment while ensuring exceptional customer service.
- Company: Join El Gato Negro Tapas, a renowned dining spot in Liverpool known for its quality and atmosphere.
- Benefits: Enjoy £13 per hour plus tips, free meals on shift, discounts, and a health programme.
- Why this job: Be part of a dynamic team that values leadership and offers growth opportunities in hospitality.
- Qualifications: Experience in fast-paced environments with strong leadership and communication skills required.
- Other info: Must have the right to work in the UK without restrictions.
Are you confident leading a team in a busy, high-end hospitality setting? Do you thrive on delivering exceptional customer service? If so, we have an exciting opportunity for you.
We are looking for a hands-on Duty Manager to support the day-to-day running of El Gato Negro Tapas in Liverpool. This role is key to delivering smooth service, maintaining high standards and ensuring our guests enjoy an outstanding dining experience.
If you have the experience and enthusiasm to join our team, we want to hear from you!
Key Responsibilities:- Supporting the management team with the day to day running of the site.
- Delivering a customer focused strategy in line with business goals and objectives.
- Compliance – health & safety, food safety, record keeping and stock control.
- Hourly rates of £13 per hour + Service Charge & Cash Tips
- Company pension.
- Free food when on shift.
- Employee discount.
- Health & wellbeing programme.
- Referral programme.
- Proven track record in a fast paced, high-volume environment.
- Exceptional leadership, including people management, interpersonal and communication skills.
- Ability to work confidently and consistently to the highest standards with excellent attention to detail and organisational skills.
- Drive and determination to achieve performance standards, both operationally and customer focused.
- A willingness to challenge the ‘status quo’ to drive higher levels of performance and growth.
- Being fully conversant with all relevant legislation, including health & safety and food hygiene safety.
Applicants must have the right to legally reside and work in the UK without any restrictions or limitations.
Duty Manager employer: DG Partnership Ltd
Contact Detail:
DG Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and expectations of a Duty Manager in a high-end hospitality setting. Research El Gato Negro Tapas to understand their service style and customer base, which will help you tailor your approach during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in busy environments. Be ready to discuss specific situations where you improved service quality or resolved conflicts effectively.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to the hospitality industry. Being able to discuss compliance confidently will show that you take these responsibilities seriously and are prepared to uphold high standards.
✨Tip Number 4
Network with current or former employees of El Gato Negro Tapas if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume hospitality settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Duty Manager. Mention specific examples from your past experiences that align with the key responsibilities outlined in the job description.
Highlight Compliance Knowledge: Since compliance with health and safety regulations is crucial, include any relevant certifications or training you have completed. This will show that you are well-versed in the necessary legislation.
Showcase Your Team Leadership: In your application, provide examples of how you've successfully led a team in a busy environment. Highlight your interpersonal and communication skills, as these are essential for the role.
How to prepare for a job interview at DG Partnership Ltd
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service Excellence
This role is all about delivering exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles, and share specific instances where your actions led to positive outcomes.
✨Know Your Health and Safety Regulations
Familiarise yourself with relevant health and safety legislation, as well as food hygiene standards. Be prepared to discuss how you have implemented these practices in your previous roles to ensure compliance and safety.
✨Demonstrate Your Problem-Solving Skills
In a busy hospitality environment, challenges can arise at any moment. Think of examples where you've had to think on your feet and resolve issues quickly, showcasing your ability to maintain high standards under pressure.
