Analyst, Client Technologies
Analyst, Client Technologies

Analyst, Client Technologies

Redruth Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage service desk incidents and support end-user computing systems.
  • Company: Pall Corporation is a global leader in filtration and purification with over 75 years of innovation.
  • Benefits: Enjoy a collaborative environment, opportunities for learning, and the chance to make a real impact.
  • Why this job: Join a diverse team and work on projects that advance health and safety globally.
  • Qualifications: Requires an applicable degree or IT certification and 2+ years of service desk experience.
  • Other info: Located onsite in Redruth, UK, with a focus on teamwork and problem-solving.

The predicted salary is between 28800 - 48000 £ per year.

Be among the first 25 applicants.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Pall Corporation is a global leader in high-tech filtration, separation, and purification. Our products serve diverse, global customer needs across applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, OEM components to smartphones, OLED screens to paper, Pall helps protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. Pall is a place where you can thrive and amplify your impact on the world.

Find what drives you on a team with a history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible.

In This Role You Will Have The Opportunity To

  • Manage service desk incidents and requests with a focus on providing a seamless associate experience
  • Provision user computing systems and tools to ensure associates have the best resources available
  • Maintain IT systems and facilities to support operational efficiency and effectiveness
  • Collaborate with global, diverse IT teams to deliver comprehensive support
  • Focus on complex incident and request management, ensuring timely and effective resolution

The Essential Requirements Of The Job Include

  • Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
  • Experience in Tier-1 & 2 service desk support and PC support with a strong customer service orientation
  • Ability to focus on incident, problem, and request management
  • Basic project management skills
  • Experience participating in IT and business-related projects

Nice To Have

  • Passion for problem-solving and customer service
  • Team-oriented mindset with an openness to constructive feedback
  • Eagerness to learn new technologies and systems
  • ITIL and/or MCSA certification

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Job details

  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Manufacturing

Location: Cornwall, England, United Kingdom

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Analyst, Client Technologies employer: Pall Corporation

Pall Corporation is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for those looking to grow in the IT field. Located in Redruth, UK, employees benefit from a supportive work environment that encourages professional development and offers opportunities to engage in meaningful projects that impact global health and safety. With a commitment to diversity and a focus on employee well-being, Pall Corporation empowers its team members to thrive and make a difference.
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Contact Detail:

Pall Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Analyst, Client Technologies

✨Tip Number 1

Familiarise yourself with the Danaher Business System. Understanding how this system drives efficiency and innovation at Pall Corporation can give you a significant edge during interviews, as it shows your commitment to their values and operational excellence.

✨Tip Number 2

Highlight your experience in Tier-1 & 2 Service Desk support. Be prepared to discuss specific scenarios where you've successfully resolved technical issues, as this will demonstrate your problem-solving skills and customer service orientation, which are crucial for this role.

✨Tip Number 3

Showcase your technical skills in Microsoft environments. Since the job requires proficiency in PC and software troubleshooting, be ready to provide examples of your hands-on experience with these systems, which will help you stand out as a qualified candidate.

✨Tip Number 4

Express your eagerness to learn new technologies. Companies like Pall value candidates who are adaptable and willing to grow, so share any recent experiences where you've quickly picked up new skills or technologies, reinforcing your fit for the dynamic IT environment.

We think you need these skills to ace Analyst, Client Technologies

Service Desk Incident Management
End User Computing Systems Provisioning
IT Systems Maintenance
PC and Software Troubleshooting
Microsoft Computing Environment Proficiency
Network Administration Understanding
Server Administration Understanding
Remote User Support
Hands-on User Support
Problem-Solving Skills
Customer Service Orientation
Team Collaboration
Adaptability to New Technologies
ITIL Certification
MCSA Certification
Root Cause Analysis

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Analyst, Client Technologies position. Tailor your application to highlight how your skills and experiences align with these.

Highlight Relevant Experience: Emphasise your 2+ years of Tier-1 & 2 Service Desk support experience in your CV. Provide specific examples of your troubleshooting skills and any relevant IT certifications you hold, such as ITIL or MCSA.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention your eagerness to learn new technologies and how you can contribute to Pall Corporation's mission.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pall Corporation

✨Showcase Your Technical Skills

Be prepared to discuss your experience with PC and software troubleshooting, especially within a Microsoft environment. Highlight specific examples where you've successfully resolved technical issues, as this will demonstrate your capability for the Analyst role.

✨Emphasise Problem-Solving Abilities

Pall Corporation values a passion for problem-solving. During the interview, share instances where you've tackled complex challenges, particularly in a service desk context. This will show your potential to contribute positively to their team.

✨Demonstrate Team Collaboration

Since the role involves collaborating with diverse IT teams, be ready to discuss your experiences working in teams. Mention how you handle feedback and contribute to group projects, showcasing your team-oriented mindset.

✨Express Eagerness to Learn

Pall Corporation appreciates candidates who are eager to learn new technologies. Convey your enthusiasm for continuous learning and any relevant certifications you may have, such as ITIL or MCSA, to highlight your commitment to professional growth.

Analyst, Client Technologies
Pall Corporation
Location: Redruth
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