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- Tasks: Assist in selling event tech and services, manage orders, and support clients.
- Company: Join a dynamic team at ENCORE, a leader in event technology solutions.
- Benefits: Enjoy flexible hours, hands-on experience, and opportunities for growth.
- Why this job: Perfect for those passionate about events and technology, with a vibrant team culture.
- Qualifications: High school diploma required; sales or event experience preferred.
- Other info: Work in exciting hotel environments with varied tasks and schedules.
Position Overview The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes, with a focus on events under $5K in revenue. This includes completing sales order entries and providing general sales administration support such as order entry, opportunity management, billing, and customer follow-up. The position reports to the Sales Director or Director of Event Technology. Key Job Responsibilities Sales Support and Coordination Sell smaller events such as Banquet Event Orders (BEO), exhibitors, affiliate business, and In-Conjunction-With (ICW) events as determined appropriate by the Manager. Maximize revenue and adhere to event profit guidelines for all assigned business. Attend client meetings and respond to client concerns, questions, and problems to meet client needs. Close business by obtaining commitments to buy while maximizing revenue and adhering to profit guidelines. Handle customer requests via phone, online chat, email, and other channels, and follow up with internal and external customers through order hand-offs. Follow up with clients through final billing, thank you letters, post-event evaluations, and lead hand-offs. Use ENCORE tools and resources effectively to respond promptly to customer requests. Keep CRM data accurate and up to date. Coordinate effectively with venue leadership teams for information exchange. Job Qualifications High School diploma required; BS/BA preferred or 1+ years of sales or event experience. Experience in technology, sales, hospitality, or event planning is a plus. Technical aptitude and proficiency with computer software and programs. Strong written and verbal communication skills. Competency Group Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures, dirt, sand, and dust. Conditions vary from quiet to noisy. Team members will use high-end audio-visual equipment, electrical components, and may work at heights using lifts and ladders. Multiple hotel locations may be involved. Work hours include irregular times, on-call duties, evenings, weekends, and holidays. Appearance guidelines must be followed as defined by ENCORE and the respective hotels. This description is not exhaustive; responsibilities and conditions may change. Management reserves the right to revise tasks as needed. #J-18808-Ljbffr
Sales Coordinator-St John\'s Newfoundland- Part-time employer: Encore Global
Contact Detail:
Encore Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator-St John\'s Newfoundland- Part-time
✨Tip Number 1
Familiarise yourself with the event technology industry. Understanding the equipment and services commonly used in events will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the hospitality and event planning sectors. Attend local events or join online forums to connect with potential colleagues and learn about the latest trends, which can give you an edge when discussing your knowledge in interviews.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role involves a lot of client interaction, being able to articulate your thoughts clearly and confidently will be crucial in making a positive impression.
✨Tip Number 4
Be prepared to discuss your experience with CRM systems and sales processes. Highlight any relevant experience you have in managing customer relationships and how you've successfully closed deals in the past.
We think you need these skills to ace Sales Coordinator-St John\'s Newfoundland- Part-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, event coordination, or customer service. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and event technology. Mention specific experiences that relate to the responsibilities outlined in the job description, such as handling customer requests or coordinating events.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application is free of errors and clearly conveys your ideas. Consider including examples of how you've effectively communicated with clients in past roles.
Highlight Technical Proficiency: If you have experience with CRM systems or event technology, be sure to mention it in your application. This will demonstrate your technical aptitude and readiness to use ENCORE tools effectively.
How to prepare for a job interview at Encore Global
✨Know Your Sales Basics
Brush up on your sales techniques and strategies, especially those relevant to smaller events. Be prepared to discuss how you would maximise revenue while adhering to profit guidelines.
✨Familiarise Yourself with Event Technology
Since the role involves selling equipment and services for events, having a basic understanding of event technology will give you an edge. Research common tools and resources used in the industry.
✨Demonstrate Strong Communication Skills
As this position requires effective communication with clients and team members, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled client concerns in the past.
✨Show Your Team Spirit
This role involves coordination with various teams, so be ready to discuss your experience working collaboratively. Highlight any instances where you contributed to a team's success or resolved conflicts.
