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- Tasks: Support and manage enterprise network infrastructure, resolving issues and implementing projects.
- Company: Join GiGa-Ops Global Solutions, a leader in technology and information services.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhancing your skills in a secure and impactful environment.
- Qualifications: Must have active SC or DV Clearance and 5 years of network operations experience.
- Other info: Ideal for tech-savvy individuals passionate about cybersecurity and network performance.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a skilled and motivated Level 2 Network Engineer to join our infrastructure team based in London. The ideal candidate will have hands-on experience in managing enterprise network infrastructure and must hold active Security Clearance (SC) or preferably DV Clearance due to the sensitive nature of the work. You will play a critical role in maintaining network performance, resolving issues, and supporting project implementation in a secure environment.
Key Responsibilities
- Provide Level 2 support for day-to-day operations of network infrastructure (LAN, WAN, VPN, Firewalls, etc.)
- Respond to and resolve incidents, service requests, and escalations within SLA timelines.
- Configure, manage, and monitor network devices (Cisco, Juniper, Aruba, etc.)
- Assist with implementation of new network solutions and improvements.
- Collaborate with Level 3 engineers on complex troubleshooting and upgrades.
- Monitor network performance using tools (e.g., SolarWinds, Nagios, Wireshark).
- Apply change control procedures and ensure compliance with security policies.
- Maintain network documentation, asset records, and diagrams.
- Participate in on-call rotation and after-hours support when required.
- Ensure adherence to cyber security best practices in all network activities.
Required Skills & Experience
- Active SC or DV Clearance (Mandatory)
- 5 years of experience in network operations or support roles.
- Proficiency in configuring and troubleshooting Cisco routers, switches, and firewalls.
- Strong understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, and subnetting.
- Experience with enterprise-grade firewalls (Cisco ASA, Palo Alto, Fortinet).
- Familiarity with VPN technologies (IPSec, SSL VPN).
- Working knowledge of network monitoring and diagnostic tools.
- Excellent problem-solving and communication skills.
Desirable (Preferred) Skills
- Cisco Certified Network Associate (CCNA) or higher (e.g., CCNP)
- Experience with SD-WAN, NAC solutions (Cisco ISE), and wireless technologies.
- Exposure to ITIL processes and working in secure government or defence environments.
- Experience with scripting for automation (Python, PowerShell).
Network Engineer – Level 2 (L2) employer: GiGa-Ops Global Solutions
Contact Detail:
GiGa-Ops Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer – Level 2 (L2)
✨Tip Number 1
Make sure to highlight your hands-on experience with enterprise network infrastructure during any conversations or interviews. Be ready to discuss specific projects you've worked on, especially those involving Cisco, Juniper, or Aruba devices.
✨Tip Number 2
Since active Security Clearance is mandatory, ensure you have all your documentation in order and be prepared to discuss your clearance status openly. This will demonstrate your readiness for the sensitive nature of the work.
✨Tip Number 3
Familiarise yourself with the tools mentioned in the job description, like SolarWinds and Wireshark. Being able to speak confidently about how you've used these tools in past roles can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Network Engineer – Level 2 (L2)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your hands-on experience with enterprise network infrastructure. Detail your proficiency in managing and troubleshooting Cisco routers, switches, and firewalls, as well as your understanding of TCP/IP and routing protocols.
Showcase Security Clearance: Since active SC or DV Clearance is mandatory for this role, clearly state your current security clearance status in your application. If you have DV Clearance, make sure to highlight it prominently.
Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Use specific examples from your past roles that demonstrate your ability to provide Level 2 support and resolve incidents within SLA timelines.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your technical skills but also your problem-solving abilities and communication skills. Mention your familiarity with network monitoring tools and your commitment to adhering to cyber security best practices.
How to prepare for a job interview at GiGa-Ops Global Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with network devices like Cisco, Juniper, and Aruba. Highlight specific instances where you've configured or troubleshot these devices, as well as your familiarity with protocols such as TCP/IP, BGP, and OSPF.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about past incidents you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how you approach complex troubleshooting.
✨Understand Security Clearance Requirements
Since the role requires active SC or DV Clearance, be ready to discuss your understanding of security policies and compliance. Emphasise your commitment to adhering to cyber security best practices in all network activities.
✨Prepare for Collaboration Questions
As you'll be working with Level 3 engineers, think of examples that demonstrate your ability to collaborate effectively. Discuss how you've worked in teams to implement new solutions or improve existing network infrastructure.
