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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer service.
- Company: Join a company that values work-life balance and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Be part of a vibrant culture focused on growth and community impact.
- Qualifications: Passion for leadership and customer service; experience in retail is a plus.
- Other info: Opportunities for career development and volunteering days available.
The predicted salary is between 30000 - 40000 £ per year.
Role: Store Manager / Location: Hull / Salary: £30,545 per annum (OTE £33,599) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What We Give Back To You We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you`ll be doing Responsibilities The role of a Store Manager is key to the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Create a working environment where people are happy to come into work Full ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Promote a positive and flexible approach to daily management of your store/team Find out more about a Store Role #J-18808-Ljbffr
Store Manager employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our company values and culture. As a Store Manager, you'll need to embody these values and lead your team accordingly. Research our mission and recent initiatives to show your alignment during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team, improved performance, or enhanced customer service. This will demonstrate your leadership skills and ability to drive results.
✨Tip Number 3
Stay updated on retail trends and competitor activities in Hull. Being commercially aware will not only help you in the role but also impress us during your discussions about store performance and strategy.
✨Tip Number 4
Show enthusiasm for the role and the company. We value passion and a positive attitude, so express your excitement about the opportunity to lead a team and contribute to our success during your interactions with us.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, customer service achievements, and any specific results you've delivered in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with theirs and provide examples of how you've successfully led teams and improved store performance.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you motivate and develop your team. Use specific examples to demonstrate your ability to create a positive work environment and drive sales.
Highlight Customer Service Skills: Since exceptional customer service is key to this role, include examples of how you've gone above and beyond to ensure customer satisfaction in your previous positions.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to recognising and rewarding team members.
✨Understand the Company Values
Familiarise yourself with the company's values and culture. During the interview, express how your personal values align with theirs, and provide examples of how you embody these values in your work.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you plan to instil this level of service in your team.
✨Prepare for Financial Discussions
Since you'll be responsible for the store's financial performance, brush up on basic financial concepts. Be prepared to discuss how you would drive sales and control costs effectively within the store.
