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- Tasks: Engage with suppliers to obtain and manage accounts receivable statements.
- Company: Join apexanalytix, a leading innovator in procure-to-pay solutions for nearly 40 years.
- Benefits: Enjoy remote work, wellness initiatives, mentorship, and educational support.
- Why this job: Be part of a top-ranked supplier management team and build valuable relationships.
- Qualifications: Fluent in German with 2+ years in customer service or business; degree preferred.
- Other info: Work remotely within the UK and thrive in a dynamic, supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
At apexanalytix, we’re lifelong innovators! Since our founding nearly four decades ago, we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of an established company and a start-up. You will find a unique home here. Our clients are well-known, many of them on The Global 2000. They trust us to provide the latest in controls, audit, and analytics software daily. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation. The Supplier Relations Specialist is responsible for calling to obtain accounts receivable statements from our clients\’ suppliers that reflect up-to-date account transactions. This role is vital for communication and relationship building with suppliers, capturing outstanding transactions not yet processed by our client. Location is remote within the United Kingdom ; German fluency (written and verbal) is required. The Work Responsibilities include: Calling suppliers to obtain accounts receivable statements using Auto-dialer technology. Managing inbound and outbound calls and emails with suppliers. Validating existing supplier contacts and sourcing new contacts to grow the supplier database. Researching and locating updated contact information for suppliers with incomplete details. Delivering received supplier responses promptly to the Account Review Team. Using UiPath bot application to send on-demand emails. Following up consistently until statements are received, at least every five business days or until satisfactory responses are obtained. Completing projects ahead of deadlines and re-contacting suppliers for updated statements when necessary. Documenting all communications in the database for real-time updates. Achieving Targets Set weekly and monthly individual targets for: Calls Exports Recoveries Targets are set monthly by management. Maintain high-quality notes and track communications effectively. Key Skills and Attributes Works efficiently and independently. Focuses on tasks and completes them proactively. Communicates effectively with management about potential issues. Handles conflicts constructively and reliably. Must-Haves Fluency in German (written and verbal). At least 2 years of customer service, accounting, or business-related experience. Experience contacting suppliers or customers via email and phone. Associate’s degree in accounting, business administration, or equivalent; bachelor’s preferred. Ability to prioritize in a fast-paced environment and pay close attention to detail. Strong teamwork and communication skills. Ability to read and understand various account statements. Proficiency in Internet and MS Office applications. Learn more about our values and culture at The apex Way . We value our associates and offer competitive benefits, including wellness initiatives, mentorship, training, and educational support, to help you grow professionally and personally. #J-18808-Ljbffr
Supplier Relations Specialist employer: APEX Analytix
Contact Detail:
APEX Analytix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Relations Specialist
✨Tip Number 1
Familiarise yourself with the procure-to-pay process and the specific challenges suppliers face. This knowledge will help you engage in meaningful conversations with potential suppliers, showcasing your understanding of their needs.
✨Tip Number 2
Brush up on your German language skills, especially in a business context. Being fluent in both written and verbal communication will not only help you stand out but also build trust with German-speaking suppliers.
✨Tip Number 3
Practice your phone etiquette and develop a friendly yet professional tone. Since the role involves a lot of calling suppliers, being able to communicate effectively over the phone is crucial for building relationships.
✨Tip Number 4
Get comfortable with using technology like Auto-dialers and UiPath bots. Familiarity with these tools will not only make you more efficient but also demonstrate your adaptability to the hiring team.
We think you need these skills to ace Supplier Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, accounting, or supplier relations. Emphasise your fluency in German and any specific achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supplier relations and your understanding of the procure-to-pay process. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as effective communication, attention to detail, and your ability to work independently. Provide examples of how you've successfully managed supplier relationships or similar tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your German language skills are reflected accurately, as this is a crucial requirement for the role.
How to prepare for a job interview at APEX Analytix
✨Showcase Your Language Skills
Since fluency in German is a must for this role, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in German, so practice common phrases and industry-specific vocabulary beforehand.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in customer service or supplier relations. Share specific examples of how you've successfully managed supplier communications or resolved conflicts, as this will show your capability to handle the responsibilities of the Supplier Relations Specialist.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage relationships with suppliers. Think of situations where you had to follow up persistently or deal with difficult contacts, and explain how you handled them effectively.
✨Demonstrate Proactivity and Organisation
This role requires a proactive approach and excellent organisational skills. Be ready to discuss how you prioritise tasks in a fast-paced environment and how you keep track of communications and deadlines. Providing examples of tools or methods you use can strengthen your case.
