At a Glance
- Tasks: Join our team as an Information Assurance Officer, ensuring data security and compliance.
- Company: The Improvement Service delivers innovative digital public services to Scottish organisations.
- Benefits: Enjoy flexible working options, a supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact by protecting sensitive information and enhancing customer experiences.
- Qualifications: Strong organisational and communication skills; experience in data protection is a plus.
- Other info: This is a 2-year fixed-term role with potential for extension, blending office and home working.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Description The Improvement Service\βs Digital Public Services (DPS) Team develops and delivers a portfolio of digital products and services to many Scottish Public Sector organisations. These services support organisations and partners to deliver innovative, high quality and secure digital public services. Achieving efficiency savings, helping to provide sustainable frontline local services, and contributing to better customer experiences. We have an established reputation for delivering new and innovative digital public services end to end; with services enjoying a growing footprint, locally, regionally, and nationally. A specific focus for DPS is to enhance our solid reputation, as a centre of expertise in identity management and the delivery of national shared service applications and technology platforms. This will include expanding the reach of our digital public services beyond Local Government and health, supporting citizens, and particularly our most vulnerable citizens, to access a wide range of online public services securely. The DPS team delivers a range of products and services including mygovscot myaccount, getyournec.scot, Data Hub, parentsportal.scot, Tellme Scotland, One Scotland Gazetteer, Spatial Hub and bisaccount. mygovscot myaccount underpins several of the products and services delivered by the DPS team. It is used by all Scottish Local Authorities and has over 2.48 million registered account holders, over 50% of the eligible Scottish population. The IS also provides overall governance for the National Entitlement Card Scheme, working closely with the National Entitlement Card Programme Office based in Dundee City Council. The Technical, Assurance, Security, and IT Team (TASIT) play a key role by ensuring our services are delivered to the highest technical, information assurance and security standard. We\βre seeking an Information Assurance Officer to help improve our management of potentially sensitive information, manage data sharing agreements, conduct regular internal security audits, and serve as the main point of contact between the Improvement Service and data protection authorities. The ideal candidate will have excellent organizational, communication, and management skills, along with an ability to offer guidance to colleagues and workshops for staff members. In this role, the Information Assurance Officer will often be asked to independently communicate with all relevant employees to promote data protection compliance within the organization. Creating trust, positive interactions and experiences with our customers will help ensure our company continues to draw new and retain existing customers as we look to continue to expand the reach of our products and services. We aim to deliver the best customer centric services in the sector. Scope of the Role The Digital Public Services Portfolio has been developed and designed to support Local Government and other partner organisations radically transform services and operational delivery in the digital age, principally by leveraging new technology and by applying innovation. It is also designed to help citizens manage their digital relationship with government. As customer demands and expectations continue to grow, new developments involving new technologies and fresh innovation will see new capabilities introduced to the Portfolio to broaden appeal, sustain growth and to help meet emerging and future needs. This is where you come in! This is an exciting new opportunity for a highly capable candidate to join our professional team as an Information Assurance Officer. Our applications and technology platforms must comply with the standards set by regulators and accreditation bodies; they must also be fully secure and robust to ensure business continuity is maintained. Having strategies and plans in place to protect the organisation\βs people, information assets and technologies are paramount. The Information Assurance officer has many duties. These duties all relate to the protection of UK and EU residential data and the education of colleagues regarding the correct use of said data. The post holder will support the Information Assurance agenda across the Improvement Service, including assisting and supporting in the collation and dissemination of cyber assurance policies, standards, procedures, and staff guidance relating to information assurance across the organisation. There are also many additional responsibilities an Information Assurance officer might fulfil. Here are the primary duties of an Information Assurance officer: Responsible for the maintenance, reviewing and updating of all information assurance documentation for all DPS products and services. Educating a company\βs employees on correct data use and compliance. Conducting regular data security audits to maximise data safety. Training peers in similar roles within data processing departments. Monitoring a company\βs ongoing ability to remain data compliant. Informing the Senior Leadership Team of their GDPR obligations. Advising the Senior Leadership Team on how to comply with data security laws. Acting as a contact point for the Information Commissioner\βs Office (ICO). Information Location: West Lothian Council Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF It is anticipated that the role will involve a blended model of office and home working. This flexible approach will be agreed between employee and line manager. Duration: 2 Years Fixed Term (with potential to extend) Hours: Standard working week is 36 hours Monday to Friday. Hours can be worked flexibly in agreement with the Line Manager. Closing Date: 22 June 2025 Date of Interviews: 2 July 2025 #J-18808-Ljbffr
Information Assurance Officer - IS00113 employer: Improvement Service
Contact Detail:
Improvement Service Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Information Assurance Officer - IS00113
β¨Tip Number 1
Familiarise yourself with the latest data protection regulations and standards, especially GDPR. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and security.
β¨Tip Number 2
Network with professionals in the field of information assurance. Attend relevant workshops or webinars to connect with others and gain insights into best practices, which can be beneficial during your application process.
β¨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully managed sensitive information or conducted audits. Being able to share specific examples will showcase your practical experience and problem-solving skills.
β¨Tip Number 4
Research the Improvement Service and its Digital Public Services portfolio thoroughly. Understanding their mission and current projects will allow you to tailor your discussions and show how you can contribute to their goals.
We think you need these skills to ace Information Assurance Officer - IS00113
Some tips for your application π«‘
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Information Assurance Officer position. Highlight how your skills and experiences align with the specific duties mentioned in the job description.
Tailor Your CV: Customise your CV to reflect the key skills and experiences that are relevant to the role. Emphasise your organisational, communication, and management skills, as well as any experience you have with data protection compliance and security audits.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the Improvement Service's mission. Use specific examples from your past experiences to demonstrate your qualifications.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Information Assurance Officer.
How to prepare for a job interview at Improvement Service
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of an Information Assurance Officer. Familiarise yourself with data protection laws, GDPR obligations, and the specific services offered by the Improvement Service. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
β¨Showcase Your Communication Skills
As this role involves educating colleagues and communicating with various stakeholders, be prepared to showcase your communication skills. Think of examples where you've successfully conveyed complex information or trained others. This will highlight your ability to promote data protection compliance effectively.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Prepare examples of how you would handle data breaches, manage data sharing agreements, or conduct security audits. This will demonstrate your practical understanding of the role's challenges.
β¨Emphasise Team Collaboration
The role requires working closely with various teams and departments. Be ready to discuss your experience in collaborative environments and how youβve contributed to team success. Highlighting your ability to build trust and positive interactions will resonate well with the interviewers.