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- Tasks: Deliver skincare treatments and exceptional client care while boosting product sales.
- Company: Join Clarins, a leading global skincare and make-up brand with a passion for beauty and innovation.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Be part of a diverse team that values inclusivity and offers a chance to make a difference.
- Qualifications: NVQ 2 & 3 in Beauty Therapy and experience in customer service required.
- Other info: Flexible shifts including weekends; perfect for students looking to gain experience.
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Date: 2 May 2025
Location: Milton Keynes, GB, MK9 3EP
Company: CLARINS
Beauty Therapist (15hrs/Pw)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is \”making life more beautiful, passing on a more beautiful planet\”.
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
Delivering treatments and exceptional client care, you\’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you\’ll do:
Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
Focus on customer loyalty, keeping customers returning to the brand
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Have the confidence to overcome selling challenges
Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
You are:
Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Customer-focused and results-oriented
You have:
NVQ 2 & 3 or equivalent Beauty Therapy qualification
Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Ability to be flexible and work shifts including weekends and evening
We have:
Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You – Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds.
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Beauty Therapist (15hrs/Pw) employer: Clarins Group
Contact Detail:
Clarins Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist (15hrs/Pw)
✨Tip Number 1
Familiarise yourself with Clarins' product range and brand story. Understanding their unique selling points and ingredient stories will help you engage customers effectively during your interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being articulate and confident will help you build rapport with clients and enhance their experience, which is crucial for this role.
✨Tip Number 3
Showcase your passion for skincare and beauty in your conversations. Employers love candidates who are genuinely enthusiastic about the industry, as it translates into better customer engagement and loyalty.
✨Tip Number 4
Be prepared to discuss your previous experience in beauty therapy or retail. Highlight specific examples where you provided exceptional customer service or overcame challenges, as this will demonstrate your suitability for the role.
We think you need these skills to ace Beauty Therapist (15hrs/Pw)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Clarins is looking for in a Beauty Therapist. Highlight your passion for skincare and beauty, as well as your customer service skills in your application.
Tailor Your CV: Make sure your CV reflects your relevant qualifications, such as NVQ 2 & 3 or equivalent in Beauty Therapy. Include any hands-on beauty or retail experience that showcases your exceptional customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the brand. Mention how you can contribute to customer loyalty and create engaging retail experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the beauty industry.
How to prepare for a job interview at Clarins Group
✨Show Your Passion for Skincare
Clarins is all about beauty and skincare, so make sure to express your genuine passion for the industry during the interview. Share your personal experiences with skincare products and how they have impacted your life, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since the role focuses heavily on customer care, prepare examples of how you've provided exceptional service in previous roles. Highlight any specific situations where you went above and beyond to ensure customer satisfaction, as this will showcase your commitment to the brand's values.
✨Know the Brand Inside Out
Research Clarins thoroughly before your interview. Familiarise yourself with their product lines, brand story, and unique selling points. Being able to discuss their products and ethos confidently will demonstrate your enthusiasm and readiness to represent the brand.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing scenarios where you might need to sell a product or handle a customer query. Practising these scenarios can help you feel more comfortable and confident, allowing you to showcase your sales skills effectively during the interview.
