Marketing & Sales Support Coordinator

The Marketing & Sales Support Coordinator is a vital role at Metcor Group, ideal for someone who wants to make an impact and accelerate their development. Reporting directly to the Group Sales and Marketing Director, you will work across all five businesses in a group that is growing rapidly and has ambitious plans for the future. Metcor provides specialist hard services such as drainage, pumps, and electrical work to the facilities management sector. This is a hands-on position where you will help build brand visibility, support our market positioning, generate leads, and play an active role in business development.

You will work closely with senior leadership, client relationship managers, and teams across the group, giving you a real insight into how a successful business operates. The role covers a wide range of projects, from marketing campaigns to internal communications and sales support, so you will gain practical experience and develop your commercial skills. If you are positive, proactive, and keen to learn, this is a role where you can grow, get involved, and make a genuine difference.

• Marketing & Communications: Manage the creation of high-quality marketing content, including case studies, thought leadership articles, and social media posts (with a focus on LinkedIn). Monitor and analyse digital performance metrics, including website traffic, engagement, and conversion rates. Oversee the regular update and distribution of sales and marketing collateral, ensuring all materials reflect current messaging, branding, and services. Write, edit, and maintain compelling and SEO-optimised website copy, ensuring content is regularly updated to reflect services, case studies, and evolving value propositions. Lead preparations for trade shows, exhibitions, and client-facing events, including content, branding, and logistics. Support PR initiatives, including award submissions, sponsorships, and media opportunities, ensuring consistent messaging and brand alignment across all stakeholders. Coordinate with photographers and videographers to capture brand-aligned imagery and video content for marketing use across digital platforms and campaigns. Serve as a central marketing contact for all Metcor teams, supporting cross-functional collaboration and communication. Coordinate employee, customer, and supplier surveys, and analyse web traffic data to inform marketing and business decisions. Manage the marketing plan and budget, tracking ROI across initiatives. Plan and deliver marketing campaigns across digital, social, and offline channels. Coordinate monthly internal newsletters, team updates, and employee recognition features. Support the implementation of Metcor’s group-wide sustainability messaging and core value propositions across all marketing communications.
• Strategic Initiatives: Work with CRMs to maintain and update account plans, share-of-wallet analysis, and sales treasure maps. Spearhead the ‘Sold sites’ project – conduct research to identify the new managing agents. Analyse competitor positioning and contribute to SWOT and market reports. Assist with gathering management information (MI) for key client accounts and internal meetings. Identify potential growth sectors and support sales pipeline development through research and data insights.
• Sales Support: Develop and implement automated systems to track and follow up on aged quotations. Gather MI (management information) for account reviews and client strategy meetings. Coordinate appointment generation and meeting scheduling for CRMs and directors. Prepare professional reports and presentations for both internal and external audiences. Assist in the organisation of client meetings (CPD accredited workshops) and corporate events e.g. charity events.

• Essential Skills & Attributes: Excellent written and verbal communication skills. Diligent with a positive can-do attitude. Strong organisational and time-management ability. Confident with digital platforms (e.g. LinkedIn, WordPress, Canva, CRM systems). Capable of working independently, taking initiative, and managing projects. Commercial awareness with a customer-focused mindset. Strong research, analysis, and reporting capabilities. Comfortable working across multiple departments and with senior stakeholders. Driver's license essential.

• Time off - 25 day annual leave, excluding bank holidays.
• Flexibility - Hybrid working arrangements.
• Wellbeing Social Events.

This role is designed with progression in mind. As Metcor Group continues to scale, the Marketing & Sales Support Manager will have opportunities to specialise or step into leadership roles such as:

• Marketing Manager or Head of Marketing
• Business Development Manager
• Client Relationship Manager
• Sales Support Manager

Training and upskilling opportunities, including formal apprenticeships, are supported and encouraged.