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- Tasks: Join a dynamic team as a Software Support Engineer, tackling SQL-related challenges daily.
- Company: Be part of a thriving Software House known for its rapid growth and innovation.
- Benefits: Enjoy a competitive salary, full training, and a supportive work environment with no shift work.
- Why this job: This role offers hands-on experience in software support, enhancing your skills in a collaborative culture.
- Qualifications: Ideal candidates should have experience in application support and strong SQL skills.
- Other info: Office-based role with a 9-5 schedule, located conveniently for commuters from nearby cities.
The predicted salary is between 19200 - 28800 £ per year.
Job Title: Software Support Engineer – SQL, Manchester Client: Ascent People Location: Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 9634c1f81e5e Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Description Our client, a profitable and rapidly expanding Software House, is seeking a Software Support Engineer / Application Support Engineer to join their busy team. Full training on their software and formal SQL qualifications & certifications will be provided. The role is based in the Leicestershire area, with hours from 9-5, Monday to Friday, and no shift work. The ideal candidate will have: Previous experience in Application Software Support or Customer Support roles Experience with call logging and handling 1st-3rd Line Support issues Experience working with Enterprise, CRM, or Financial software Strong SQL Server and T-SQL skills, including scripting and database interrogation Experience with software implementation, both remotely and onsite Some understanding of programming concepts Excellent verbal and written communication skills The starting salary is £32,000 with additional benefits. Candidates must pass pre-employment screening due to client requirements. The role is office-based and commutable from Coventry, Leicester, and Nuneaton. #J-18808-Ljbffr
Software Support Engineer – SQL employer: Ascent People
Contact Detail:
Ascent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Engineer – SQL
✨Tip Number 1
Familiarise yourself with the specific software and tools used by the company. Research their products and services to understand how they operate, as this will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your SQL Server and T-SQL skills. Consider working on personal projects or contributing to open-source projects that involve database management to showcase your practical experience.
✨Tip Number 3
Prepare for common support scenarios you might encounter in the role. Think about how you would handle various customer issues, especially those related to application support, and be ready to discuss these in your interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Software Support Engineer – SQL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Application Software Support and Customer Support roles. Emphasise your SQL Server and T-SQL skills, as well as any relevant software implementation experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your previous experience with call logging and handling support issues, and how you can contribute to the team.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples of how you've effectively communicated with clients or team members in past positions.
Prepare for Pre-Employment Screening: Be ready to provide any necessary documentation for pre-employment screening. This may include proof of qualifications, certifications, and references that can vouch for your skills and experience.
How to prepare for a job interview at Ascent People
✨Brush Up on SQL Skills
Make sure to review your SQL Server and T-SQL skills before the interview. Be prepared to discuss your experience with scripting and database interrogation, as these are crucial for the role.
✨Showcase Your Support Experience
Highlight your previous experience in Application Software Support or Customer Support roles. Be ready to provide examples of how you've handled 1st-3rd Line Support issues and any relevant call logging experience.
✨Understand the Company’s Software
Research the software products that the company offers. Familiarise yourself with their features and functionalities, as this will demonstrate your genuine interest in the role and help you answer questions more effectively.
✨Communicate Clearly
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. Prepare to explain technical concepts in a way that is easy to understand, as you may need to assist customers who are not tech-savvy.
