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- Tasks: Be the welcoming face of our care home, assisting visitors and managing mail.
- Company: Join Care Concern Group, a family-owned leader in UK care homes with over 100 locations.
- Benefits: Enjoy £12.94/hour, 40 hours/week, pension, onsite parking, paid DBS, uniform, and 5.6 weeks annual leave.
- Why this job: Make a meaningful impact daily in a supportive, community-focused environment that values your contributions.
- Qualifications: Exceptional communication skills, strong organisation, a friendly demeanour, and teamwork ability are essential.
- Other info: Embrace our core values: Trust, Respect, Passion, Kindness, and Inclusivity.
Location: 28 Delaunay's Road, Manchester, Cheshire, M33 6RX
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!
What You’ll Do
- Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
- Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
- Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
- Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
- Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
- Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For
- Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
- Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
- Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
- Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role:
- Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people's lives.
- Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
- Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.
We are driven by the five core values that define the Care Concern Group: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.
£12.94 per hour contracted to 40 hours per week Monday to Friday 9AM-5PM Pension Onsite Parking Paid DBS Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract)
Receptionist employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the core values of Care Concern Group: Trust, Respect, Passion, Kindness, and Inclusivity. During your interactions, whether in person or over the phone, demonstrate how you embody these values to show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and approachable, as this will help you create a positive atmosphere when greeting visitors at the care home.
✨Tip Number 3
Get to know the local community and any events happening in Manchester. Being aware of local happenings can help you connect with residents and visitors, making your role as a receptionist even more impactful.
✨Tip Number 4
Consider volunteering or shadowing in a care home or similar environment. This experience will not only enhance your organisational skills but also give you insight into the daily operations and challenges faced in such settings.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organizational skills, as these are crucial for the Receptionist role. Include any relevant experience in customer service or administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that reflects your friendly demeanour and passion for creating a positive environment. Mention how your values align with those of the Care Concern Group, such as trust and kindness.
Showcase Relevant Skills: In your application, emphasise your ability to manage multiple tasks efficiently and your experience with mail management and record-keeping. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Receptionist.
How to prepare for a job interview at Care Concern Group
✨Showcase Your Communication Skills
As a receptionist, your ability to communicate effectively is crucial. During the interview, demonstrate your interpersonal skills by engaging in friendly conversation and actively listening to the interviewer. Share examples of how you've successfully interacted with clients or colleagues in previous roles.
✨Emphasise Your Organisational Abilities
Highlight your organisational skills by discussing how you manage multiple tasks efficiently. You might want to prepare examples of how you've maintained records or handled mail management in past positions. This will show that you're capable of keeping the care home operations smooth and organised.
✨Exude a Friendly Demeanour
Since you'll be the welcoming face of the care home, it's important to convey a warm and friendly attitude during your interview. Smile, maintain eye contact, and use positive body language to create a welcoming atmosphere. This will reflect the kind of environment you aim to foster in the role.
✨Align with Company Values
Familiarise yourself with the core values of the Care Concern Group: Trust, Respect, Passion, Kindness, and Inclusivity. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a receptionist. This alignment will demonstrate your commitment to contributing positively to the care home environment.
