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- Tasks: Support women in refuge with emotional and practical assistance, helping them regain independence.
- Company: Join a respected charity dedicated to empowering women facing domestic abuse and homelessness.
- Benefits: Flexible part-time hours, meaningful work, and the chance to make a real difference.
- Why this job: Be part of a supportive team that transforms lives and promotes social change.
- Qualifications: Experience with domestic abuse or homelessness, strong communication skills, and IT proficiency required.
- Other info: 12-month fixed term contract with potential for personal growth and development.
The predicted salary is between 12185 - 15233 £ per year.
Location: Birmingham
Hours: Part-time, 21 hours per week (some flexibility required including occasional evenings/weekends)
Salary: £15,233 per annum (£25,380 FTE)
Start Date: ASAP
Duration: 12-month fixed term contract
Our client is a well-respected charity that delivers life-changing support to women facing domestic abuse and homelessness. Through refuge accommodation and community-based services, they empower women to rebuild their lives, develop new skills, and move towards safe and sustainable independence.
Key Responsibilities:
- Provide one-to-one emotional and practical support to women living in refuge accommodation
- Develop and deliver person-centred support plans that promote confidence, safety and independence
- Support clients to secure and sustain permanent housing and manage tenancy requirements
- Facilitate life skills and wellbeing workshops focusing on confidence, budgeting, and healthy relationships
- Act as a key contact for multi-agency working, making referrals and supporting clients to attend appointments
- Promote independence by supporting clients to develop the skills and confidence to maintain tenancies
- Contribute to safeguarding processes, health and safety checks, and accurate client record keeping
- Participate in the on-call rota and provide sensitive guidance through the helpline
- Support with housing benefit claims, licence agreements, and reporting refuge maintenance
Requirements:
- Experience working with women affected by domestic abuse and/or homelessness
- Strong understanding of the barriers faced by BAME communities
- Knowledge of housing systems and social housing processes
- Excellent communication and interpersonal skills, both written and verbal
- Able to manage a varied caseload and maintain accurate and timely records
- Confident delivering support plans, workshops and contributing to multi-agency processes
- IT proficient, including Microsoft Office and client databases
- Enhanced DBS issued within the last 12 months or registered on the update service
- Full UK Driving Licence with access to a vehicle would be advantageous
For more information, please call the team and ask to speak to Lisa or Molly.
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refuge Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by women experiencing domestic abuse and homelessness. Understanding these issues will not only help you connect better with potential clients but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the sector, such as social workers or charity representatives. Building relationships can provide valuable insights into the role and may even lead to recommendations when applying for the Refuge Worker position.
✨Tip Number 3
Gain experience in delivering workshops or support plans, even if it's on a voluntary basis. This practical experience will enhance your skills and make you a more attractive candidate for the role.
✨Tip Number 4
Stay updated on local housing systems and social housing processes. Being knowledgeable about these topics will show your preparedness for the role and your ability to assist clients effectively.
We think you need these skills to ace Refuge Worker
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience, especially in supporting women affected by domestic abuse and homelessness.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Emphasise your communication skills and any experience with multi-agency working, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable women and your understanding of the challenges they face. Use specific examples from your past experiences to demonstrate how you can contribute to the charity's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Show Your Empathy
As a Refuge Worker, you'll be supporting women facing challenging situations. During the interview, demonstrate your understanding and empathy towards their experiences. Share any relevant personal or professional experiences that highlight your compassion and ability to connect with others.
✨Know the Key Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how your skills and experiences align with these tasks, such as developing support plans or facilitating workshops. This shows that you are serious about the role and understand what it entails.
✨Highlight Your Communication Skills
Excellent communication is crucial for this role. Prepare examples of how you've effectively communicated in past roles, especially in sensitive situations. This could include working with clients, collaborating with multi-agency teams, or delivering workshops.
✨Understand the Barriers Faced by BAME Communities
Given the importance of understanding the barriers faced by BAME communities, do some research on the specific challenges they encounter regarding domestic abuse and homelessness. Being able to articulate this knowledge during your interview will demonstrate your commitment to inclusivity and effective support.
