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- Tasks: Support our Field Team with administrative tasks and ensure smooth operations.
- Company: Join Bluecrest Wellness, a purpose-driven organisation focused on health confidence.
- Benefits: Enjoy a competitive salary, bonuses, health assessments, and flexible working options.
- Why this job: Make a meaningful impact in a collaborative environment while growing professionally.
- Qualifications: Strong communication skills, customer service experience, and proficiency in Microsoft Office required.
- Other info: This role requires a satisfactory criminal records check during onboarding.
The predicted salary is between 22000 - 29000 £ per year.
Join to apply for the Field Support Executive role at Bluecrest Wellness 2 days ago Be among the first 25 applicants Join to apply for the Field Support Executive role at Bluecrest Wellness Company Description An organisation with a strong purpose, vision and goal – we\’re all about living health confident. Position Company Description An organisation with a strong purpose, vision and goal – we\’re all about living health confident. Position Field Support Executive Worthing, West Sussex £26,260 per year plus performance-based bonus Full time, Permanent Requirements Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained. On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals. If you\’re ready to make a meaningful impact, we’d love to have you on board. What we can offer you in return* A competitive salary of £26,260 per year Annual performance based bonus of £3,000 per year (paid quarterly) Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days Sophos@Home protection EAP Scheme Company sick pay scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance – yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. You’ll be responsible for… * Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA\’s. Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise. Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations. Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action. Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI\’s to minimise costs. Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training. Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics. Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover. Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved. Support HAS Managers: Take notes during key investigations and disciplinary meetings. Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures. Why Join Us? Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively. Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace. Professional Growth: Opportunities for continuous learning and development in a fast-paced environment. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more. There may be on call requirements for this role The Hours Full time – 37.5 hours per week total Permanent Hybrid – minimum of 1-2 days in our Worthing Head Office per week Able to work any days between Monday to Sunday Able to work any times between 6am and 10pm 10 hour shifts, 4 days on, 3 days off. Rotational rota working earlies, lates and weekends Other information To be successful in this role, we’d like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours.. Excellent planning and organisation Prior experience using Microsoft Office Applications – Excel in particular, and strong computer literacy Strong communication with the ability to provide clear and concise feedback Be a natural conversationalist Be able to communicate confidently both over the phone and in person Great listening skills The ability to work in pressurised situations Be responsible by nature, and be able to take accountability for your actions Extensive customer service experience Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process Other information The next steps… So, if you think you’ve got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Equal Opportunities Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa’s for our vacancies Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Bluecrest Wellness by 2x Sign in to set job alerts for “Executive Administrative Assistant” roles. 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Field Support Executive employer: Bluecrest Wellness
Contact Detail:
Bluecrest Wellness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Executive
✨Tip Number 1
Familiarise yourself with Bluecrest Wellness and their mission of promoting health confidence. Understanding their values will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your organisational skills, as this role requires managing multiple priorities. Consider using tools or apps that can help you showcase your ability to stay organised and efficient, which is crucial for a Field Support Executive.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since you'll be the first point of contact for queries, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Bluecrest Wellness if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Field Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Support Executive role. Emphasise your organisational skills, customer service experience, and proficiency in Microsoft Office, particularly Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your previous experiences have prepared you for the responsibilities outlined in the job description.
Highlight Key Skills: In your application, clearly outline key skills such as communication, planning, and the ability to work under pressure. Use bullet points for clarity and to make it easy for the hiring team to see your strengths.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Bluecrest Wellness
✨Show Your Organisational Skills
As a Field Support Executive, you'll need to manage multiple priorities. Be prepared to discuss your previous experiences in planning and organisation, and how you effectively handled competing tasks.
✨Demonstrate Strong Communication Abilities
This role requires excellent communication skills. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to provide examples of how you've successfully communicated with teams or clients in the past.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office, especially Excel, is crucial for this position, brush up on your skills. Be prepared to discuss how you've used these tools in previous roles to manage data or streamline processes.
✨Emphasise Your Customer Service Experience
Highlight your extensive customer service background during the interview. Share specific examples of how you've resolved issues or improved customer satisfaction, as this will resonate well with the company's focus on delivering exceptional care.
