Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing the shop, staff, and volunteers while driving sales.
- Company: Join ellenor, a compassionate hospice charity providing vital care in Gravesend.
- Benefits: Enjoy professional development, a pension scheme, discounts, and generous leave.
- Why this job: Make a real impact in your community while growing your retail management skills.
- Qualifications: Retail management experience and a knack for leading teams are essential.
- Other info: Flexible hours with 22.5 hours per week, working three days from Monday to Sunday.
The predicted salary is between 12000 - 16000 £ per year.
Salary: £14,324.40 per annum
Location: Welling
Hours: 22.5 Hours per week, Working 3 days from Monday to Sunday
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!
As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborating with the Shop Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered.
For informal enquiries please contact 01474320007
Application deadline: 9 June 2025
Interviews will be conducted on 16 June 2025
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Welling) - Welling
✨Tip Number 1
Familiarise yourself with the values and mission of ellenor. Understanding their focus on inclusivity and high-quality care will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Prepare specific examples from your previous retail management experience that demonstrate your ability to lead a team, manage budgets, and drive sales. Tailoring these examples to reflect the challenges faced in the voluntary sector can set you apart.
✨Tip Number 3
Network with current or former employees of ellenor if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Showcase your customer service skills during the interview by discussing how you've handled difficult situations in the past. Highlighting your friendly and approachable manner will resonate well with the ethos of the organisation.
We think you need these skills to ace Assistant Manager (Welling) - Welling
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential requirements. Tailor your application to highlight your relevant experience in retail management and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity sector. Mention specific experiences that demonstrate your ability to manage a team, drive sales, and handle budgets effectively.
Update Your CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Include quantifiable achievements, such as sales targets met or team performance improvements, to make your application stand out.
Follow Application Instructions: Submit your application as specified in the job posting. Make sure to include both your CV and cover letter, as applications without a cover letter will not be considered. Double-check for any errors before submitting.
How to prepare for a job interview at ellenor
✨Showcase Your Retail Experience
Make sure to highlight your previous retail management experience during the interview. Discuss specific examples of how you've successfully managed a team, driven sales, and handled challenges in a retail environment.
✨Demonstrate Customer Service Skills
Since customer service is key for this role, prepare to share instances where you provided exceptional service. Think about how you can convey your friendly and approachable manner to the interviewers.
✨Understand the Charity's Mission
Familiarise yourself with ellenor's mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of providing high-quality services with compassion.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This shows your interest in the role and the organisation. You might ask about the team dynamics or how success is measured in the shop.
