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- Tasks: Lead engaging internal communications to connect colleagues and enhance the company culture.
- Company: Join Blue Light Card, dedicated to making heroes happy with innovative products and unrivalled discounts.
- Benefits: Enjoy hybrid working, 25 days leave, a bonus scheme, and access to exclusive discounts.
- Why this job: Make a real impact through storytelling and collaboration in a diverse, inclusive environment.
- Qualifications: Experience in internal communications with strong storytelling and relationship-building skills required.
- Other info: Flexible office locations in Leicester or London, with a relaxed dress code and modern workspace.
The predicted salary is between 28800 - 42000 £ per year.
We have an exciting opportunity for an experienced Internal Communications Specialist to join our Learning, Development & Engagement team in a new role. This is a great opportunity to shape how colleagues stay informed, feel connected to our purpose, and engage with what’s happening across the business. You’ll lead on planning and delivering clear, engaging internal communications that bring our culture to life, support business priorities, and help teams feel aligned and in the loop. If you’re passionate about impactful storytelling, purposeful messaging, and making a real difference to the colleague experience – we’d love to hear from you.
What You’ll Do
- Partner with the Head of Development & Engagement to refine and execute a structured internal communications strategy.
- Work closely with the Talent Acquisition team to align internal communications with talent brand activities.
- Collaborate with senior leaders to shape and deliver key messages, ensuring clarity and alignment with business objectives.
- Create and curate engaging content across various formats, including written articles, video, and visual content, ensuring it resonates with our diverse colleague base.
- Manage communication platforms such as email, MS Teams, and Thrive, ensuring that these channels are optimized for maximum engagement.
- Simplify complex business information and initiatives, translating them into clear and actionable messages for colleagues.
- Proactively seek feedback from colleagues to continuously improve communication methods and effectiveness.
What You’ll Bring
- Experience in an internal communications role within a small-to-medium enterprise where cross-functional collaboration is key, and communications are tailored to reach diverse employee groups across different departments and locations.
- Strong storytelling ability with a knack for making complex or detailed business information clear and engaging for all employees.
- A deep understanding of internal communication channels and a strategic approach to using them effectively.
- Proven ability to build relationships with senior stakeholders and influence through communication.
- Comfort with managing multiple priorities, delivering impactful communications in fast-paced environments.
- Demonstrable ability to take complex ideas or business changes and simplify them into digestible, engaging communications that are easy for employees to understand and act on.
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours.
- 35 hour working week.
- Free parking and EV charging onsite at HQ.
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
- A company bonus scheme.
- Your own Blue Light Card and exclusive access to thousands of discounts.
- Generous funded BUPA medical insurance covering pre-existing conditions.
- Group auto-enrolment pension plan.
- Enhanced parental leave and absence leave.
- Healthcare cashback plan.
- Employee assistance programme (including mental health support) and mental health first aiders.
- Great social events e.g., festive party, summer party, team socials, sports matches.
- Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine awards.
- Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks).
- Onsite gym at HQ (including access to free HIIT & stretch classes).
- Strong learning and development culture.
Contact Detail:
Blue Light Card Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Specialist - hybrid
✨Tip Number 1
Familiarise yourself with the company's mission and values. Understanding how they aim to make heroes happy will help you align your communication strategies with their goals, showcasing your passion for their purpose during interviews.
✨Tip Number 2
Network with current employees or alumni who have worked in internal communications roles. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare examples of your storytelling abilities by gathering case studies from your previous work. Highlight how you've simplified complex information and engaged diverse audiences, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in internal communications. Being knowledgeable about new tools and strategies will demonstrate your commitment to optimising communication channels and enhancing employee engagement.
We think you need these skills to ace Internal Communications Specialist - hybrid
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Internal Communications Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for internal communications and storytelling. Use specific examples from your past experiences to demonstrate how you can contribute to the company's mission of making heroes happy.
Showcase Relevant Experience: In your CV, emphasise your previous roles in internal communications, particularly within small-to-medium enterprises. Highlight your ability to simplify complex information and engage diverse employee groups.
Tailor Your Application: Make sure to customise your application materials for this specific role. Use keywords from the job description and reflect the company’s values and culture in your writing to show that you are a great fit.
How to prepare for a job interview at Blue Light Card
✨Showcase Your Storytelling Skills
As an Internal Communications Specialist, your ability to tell engaging stories is crucial. Prepare examples of how you've simplified complex information in previous roles and made it relatable for diverse audiences.
✨Understand the Company Culture
Familiarise yourself with Blue Light Card's mission and values. Be ready to discuss how you can contribute to their goal of making heroes happy and how your communication strategies can enhance employee engagement.
✨Prepare for Cross-Functional Collaboration
Highlight your experience working with various departments. Be prepared to discuss how you would partner with the Talent Acquisition team and senior leaders to align internal communications with business objectives.
✨Demonstrate Your Strategic Approach
Discuss your understanding of different internal communication channels and how you would optimise them for maximum engagement. Share specific strategies you've used in the past to ensure clarity and alignment in messaging.
