Local Heroes - Newcastle upon Tyne

Local Hero (Matchday Greeter)

Casual – To work match days and events, which will include weekends/ evenings/ bank holidays.

£12.60 per hour

Closing Date: 6 June 2025

We have a brilliant opportunity to kick start your career with us. We are the heartbeat of the city. Bringing people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.

Your day to day

We’re looking for individuals to join our Supporter Services team where you will:

* Meet and greet supporters at the Stadium on matchdays, helping them find their way around St. James’ Park

* Provide accurate information in a helpful and polite manner to ensure supporters have the best possible matchday

* Direct supporters to the relevant stands and turnstiles, helping them to find their seats and other facilities within the venue.

* Provide information on local amenities such as public transport, toilets, cash machines etc

About you

You will have the below skills and experience:

* Experience in a customer facing role

* Experience dealing with customer enquiries

* Ability to communicate effectively within a large, diverse audience

* Passionate for NUFC and the local community

United As One

We’re committed to equality, diversity and inclusion and believes in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.

How to apply

To access the full job description, please click here.

Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.

Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.

Job Expiry Date: 2025-06-06 14:00:00