Room Division Manager

Job Description We are looking for a passionate and hands-on Rooms Division Manager to lead our Front Office, Housekeeping, and other guest services teams, ensuring that every guest receives unparalleled hospitality. This is a role for someone who thrives in a fast-paced, dynamic environment and enjoys problem-solving while maintaining the highest standards of service. Must have a keen eye for detail. Job Summary : The Rooms Division Manager is responsible for overseeing the daily operations of the Rooms Division, which includes Front Desk, Housekeeping, and Guest Services. This position is crucial in ensuring that all guest-facing teams are working cohesively to provide seamless and exceptional service. As a hands-on leader, the Rooms Division Manager will directly engage with guests, resolve challenges, and ensure that the hotel consistently exceeds guest expectations. Ideal Candidate : Experience : Minimum of 2 years in hotel operations, with at least 1 year in a management position in Rooms Division (Front Desk, Operations). Proven track record of managing large teams and delivering exceptional guest experiences in a destination or luxury hotel setting, 4 stars. Skills & Attributes : Strong problem-solving skills with the ability to think on your feet and take decisive action. A proactive, organized ap…