At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences and developing your skills.
- Company: Join Scotts Greenock, a vibrant venue known for great food, service, and stunning views.
- Benefits: Enjoy flexible working, 40% staff discount, wellness support, and opportunities for progression.
- Why this job: Gain valuable skills in a fast-paced environment while making lifelong friends and enjoying hospitality.
- Qualifications: Previous experience in a similar role and a passion for customer service are essential.
- Other info: Buzzworks promotes an inclusive workplace, valuing diversity and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Scotts Greenock is recruiting for a Team Leader to join the team. A true destination venue, Scotts offers it all, with great food, service and views.
As a Team Leader, you will have previous experience in a similar role and want to share your ideas and work with the existing team to develop them and yourself. Customer focused, you will feel comfortable in delivering the best possible customer experience for our customers and you will always adhere to our standards, behaviours and values.
The Perks:
- Flexible working - work that works for you.
- Training & development
- Live action Training sessions
- 40% Staff discount
- Internal progression opportunities
- Additional holidays for long service at 1/3 and 5 years
- Health and Wellbeing - access to Employee Assistance, wellness hub & discounted gym membership
- Financial wellbeing support - financial care package and interest free loans
- Wagestream
- Working with great people and making lifelong friends!
You will love to meet new people and work as part of a team within a busy fast-paced environment. You will learn skills that will set you up for your future success, whether you continue your hospitality journey or go on to your dream job. Life experiences is what we do best. Communication, teamwork, organisational and problem-solving skills are all part of the training, so apply now to start the journey!
Buzzworks is an equal opportunity employer. We believe in an equitable and inclusive work environment and a diverse, empowered team are key to achieving our aim to make people feel great through hospitality.
Team Leader employer: Buzzworks Holdings Ltd
Contact Detail:
Buzzworks Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the values and standards of Scotts Greenock. Understanding their customer service philosophy will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous leadership experiences in detail. Think about specific examples where you've successfully led a team, resolved conflicts, or improved customer satisfaction, as these will showcase your capability as a Team Leader.
✨Tip Number 3
Show enthusiasm for the hospitality industry and a genuine interest in developing your team. Be ready to share ideas on how you can contribute to creating a positive work environment and enhancing the customer experience.
✨Tip Number 4
Network with current or former employees of Scotts Greenock if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position. Highlight your relevant experience and how it aligns with what Scotts Greenock is looking for.
Tailor Your CV: Customise your CV to reflect your previous experience in similar roles. Emphasise your customer service skills, teamwork, and any leadership experience you have. Make sure to include specific examples that demonstrate your ability to deliver excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to contribute to the team at Scotts Greenock. Mention how your values align with theirs and express your enthusiasm for the opportunity to develop both yourself and the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Buzzworks Holdings Ltd
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your previous roles where you successfully led a team, resolved conflicts, or improved team performance. This will show that you can inspire and motivate others.
✨Emphasise Customer Focus
Since the role is customer-focused, be ready to discuss how you've delivered exceptional customer service in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Be Ready to Share Ideas
The job description mentions sharing ideas with the existing team. Think of innovative suggestions or improvements you've implemented in previous roles. This shows that you're proactive and willing to contribute to the team's development.
✨Demonstrate Teamwork and Communication Skills
In a busy, fast-paced environment, teamwork is essential. Prepare to discuss how you've effectively communicated and collaborated with colleagues in the past. Highlight any experiences where your organisational skills helped the team achieve its goals.