Hire Desk Controller

Hire Desk Controller

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer orders and provide top-notch service daily.
  • Company: Join Speedy, the UK's leading hire provider with a vast range of tools and equipment.
  • Benefits: Enjoy a Monday to Friday schedule with a solid work-life balance.
  • Why this job: Be part of a dynamic team that values relationship building and customer satisfaction.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: This role is based in Glasgow, perfect for local talent.

The predicted salary is between 24000 - 36000 £ per year.

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success.

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Contact Detail:

Speedy Hire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hire Desk Controller

✨Tip Number 1

Familiarise yourself with the tools and equipment that Speedy offers. Understanding the products will help you build rapport with customers and demonstrate your expertise during conversations.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling various customer inquiries and building strong relationships on the job.

✨Tip Number 3

Research the company culture at Speedy. Knowing their values and mission can help you align your approach to customer service and show that you're a good fit for the team.

✨Tip Number 4

Network with current or former employees of Speedy on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can give you an edge during the interview process.

We think you need these skills to ace Hire Desk Controller

Customer Service Skills
Sales Skills
Relationship Building
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Organisational Skills
Teamwork
Technical Knowledge of Hire Equipment
Negotiation Skills
Adaptability
Data Entry Skills
Inventory Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Hire Desk Controller. Highlight key skills such as customer service and relationship building in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in sales and customer service. Use specific examples that demonstrate your ability to build relationships and manage operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Speedy and how your skills align with their needs.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Speedy Hire

✨Know the Company Inside Out

Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and recent developments in the hire industry. This will show your genuine interest and help you answer questions more effectively.

✨Demonstrate Your Customer Service Skills

As a Hire Desk Controller, you'll be on the front line of customer service. Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. This will highlight your suitability for the role.

✨Showcase Your Organisational Skills

The role requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might even want to share specific tools or methods you use to stay organised.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Hire Desk Controller role. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.

Hire Desk Controller
Speedy Hire
Location: Glasgow
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