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- Tasks: Manage customer orders and provide top-notch service daily.
- Company: Join Speedy, the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy a Monday to Friday schedule with a solid work-life balance.
- Why this job: Be part of a dynamic team that values relationship building and customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role is based in Glasgow, perfect for local talent.
The predicted salary is between 24000 - 36000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success.
Hire Desk Controller employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the tools and equipment that Speedy offers. Understanding the products will help you build rapport with customers and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling various customer inquiries and building strong relationships on the job.
✨Tip Number 3
Research the company culture at Speedy. Knowing their values and mission can help you align your approach to customer service and show that you're a good fit for the team.
✨Tip Number 4
Network with current or former employees of Speedy on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can give you an edge during the hiring process.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Hire Desk Controller. Highlight your customer service skills and experience in sales, as these are crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant experience in hire services or similar roles. Emphasise any achievements in sales or customer relationship management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully built relationships with customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a Hire Desk Controller.
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and what sets them apart in the hire industry. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Hire Desk Controller, you'll be on the front line of customer service. Prepare examples from your past experiences where you've successfully built relationships with customers or resolved issues. Highlighting these skills will show that you're a great fit for the role.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you manage your time and prioritise tasks effectively. You might even want to share specific tools or methods you use to stay organised in a busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Hire Desk Controller role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
