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- Tasks: Manage customer accounts and drive revenue growth through strong relationships.
- Company: Finning is the world's largest Caterpillar dealer, known for exceptional customer experiences.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, and a supportive work environment.
- Why this job: Join a dynamic team that values your contributions and supports your career growth.
- Qualifications: Proven sales experience and excellent communication skills are essential.
- Other info: Finning promotes diversity and is a forces-friendly employer.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Account Manager role at Finning 1 week ago Be among the first 25 applicants Join to apply for the Account Manager role at Finning Position Overview: Finning is the world\’s largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Join our team as a Product Support Account Manager and be part of a company that values your contributions and supports your growth. Company: Finning (UK) Ltd Number of Openings: 2 Worker Type: Permanent Position Overview: Finning is the world\’s largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Join our team as a Product Support Account Manager and be part of a company that values your contributions and supports your growth. Job Description: In this role, you will manage a portfolio of Industrial and Waste customer accounts across the South of the UK, focusing on developing and growing revenue opportunities. You will be responsible for maintaining regular call cycles, preparing and submitting monthly forecasting reports, and acting as a primary contact for customers. Key Responsibilities: Manage Customer Accounts: Build and maintain strong relationships with customers, ensuring their needs are met and exceeded. Drive Revenue Growth: Identify opportunities to grow revenue and achieve annual parts and service sales targets. Plan Call Cycles: Maintain regular call cycles (weekly, monthly, or quarterly) to keep in touch with customers and foster strong relationships. Report and Forecast: Prepare and submit monthly activity and business forecasting reports to help guide our strategic goals. Utilize Tools: Use the Finning market analysis tool to identify new, lapsed, and campaign opportunities, and convert leads generated by the Inside Sales Team. Customer Point of Contact: Act as a primary contact for customers, stakeholders, and influencers, promoting Finning support services and resolving any issues promptly. Collaborate Across Teams: Work closely with other Product Support Sales Managers and internal teams to maximize opportunities across Product Support and New Sales. Mentor and Guide: Provide guidance and mentoring to Inside Sales Representatives (ISRs) and Product Support Representatives (PSRs) to support their development. Market Awareness: Stay informed about competitors and market trends to support new product and campaign developments. What We’re Looking For: Proven experience in sales and customer account management. Excellent communication and relationship-building skills. Ability to work independently and as part of a team. Strong attention to detail in planning and reporting. What We Offer: Competitive salary, attractive commission and car allowance. 25 days holiday, life insurance, up to 7% pension. A supportive and collaborative work environment. Opportunities for professional growth and development. Why Join Us: At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about sales and customer experience, and are ready to take on a new challenge, we want to hear from you. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Machinery Manufacturing Referrals increase your chances of interviewing at Finning by 2x Sign in to set job alerts for “Account Manager” roles. 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Account Manager employer: Finning
Contact Detail:
Finning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Finning's products and services. Understanding the specifics of what they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Finning on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in sales and account management in detail. Be ready to share specific examples of how you've successfully built relationships and driven revenue growth in past roles.
✨Tip Number 4
Stay updated on industry trends and competitors. Being knowledgeable about the market landscape will not only impress your interviewers but also show that you're proactive and committed to contributing to Finning's success.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer account management. Use specific examples that demonstrate your ability to build relationships and drive revenue growth, as these are key responsibilities for the Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention how your skills align with Finning's values and the specific requirements of the role. Be sure to include examples of how you've successfully managed accounts in the past.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas, and consider including a brief example of a successful customer interaction.
Highlight Team Collaboration: Finning values collaboration across teams. In your application, mention any experiences where you worked closely with others to achieve a common goal. This could be in sales or any other relevant context, showcasing your ability to mentor and guide team members.
How to prepare for a job interview at Finning
✨Research Finning Thoroughly
Before your interview, make sure to research Finning and its position as the world's largest Caterpillar dealer. Understand their products, services, and recent developments in the industry. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships with customers is key. Prepare examples from your past experiences where you've successfully managed customer accounts and driven revenue growth. Highlight your communication skills and how you've exceeded customer expectations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle customer issues. Think of specific situations where you resolved conflicts or turned a dissatisfied customer into a loyal one. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Team Collaboration Skills
Finning values collaboration across teams. Be ready to discuss how you've worked with others in previous roles, especially in sales environments. Share examples of how you’ve collaborated with internal teams to maximise opportunities and achieve common goals.
