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For Companies At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service and improve store operations.
- Company: B&Q is dedicated to helping customers create their dream homes with confidence and creativity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and you can make a real impact on customer experiences.
- Qualifications: Retail experience, problem-solving skills, and a positive attitude are essential for this role.
- Other info: Flexible shifts available, including weekends and evenings, to fit your lifestyle.
The predicted salary is between 22000 - 25000 £ per year.
B&Q Bishopbriggs, Scotland, United Kingdom
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
Overview
- Full Time - 36.75 hours per week
- Permanent Contract
- Shifts available Monday - Sunday, 7am - 10pm
- £26,199.81- £27,766.83 per annum
What’s the job?
Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.
What We Need
With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Team Leader - TradePoint employer: B&Q
Contact Detail:
B&Q Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - TradePoint
✨Tip Number 1
Familiarise yourself with B&Q's values and mission. Understanding their commitment to customer service and community can help you align your answers during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Think about specific situations where you solved problems or improved processes, as these will resonate well with the hiring managers.
✨Tip Number 3
Show your enthusiasm for retail and customer service by staying updated on industry trends. Being able to discuss recent developments or innovations in retail during your interview can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss how you would handle various scenarios that may arise in a retail environment, such as managing difficult customers or leading a team through busy periods. This demonstrates your problem-solving abilities and readiness for the role.
We think you need these skills to ace Team Leader - TradePoint
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&Q is looking for in a Team Leader. Highlight your relevant retail experience and leadership skills in your application.
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the job requirements. Emphasise your problem-solving abilities and any experience you have in motivating teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Use specific examples from your past experiences to demonstrate how you can contribute to B&Q's mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at B&Q
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and support your team. Prepare examples of how you've successfully led teams in the past, focusing on your problem-solving skills and how you’ve improved team performance.
✨Understand B&Q's Values
Familiarise yourself with B&Q's mission to help customers improve their homes. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a positive customer experience.
✨Be Ready for Situational Questions
Expect questions that assess your decision-making abilities and how you handle challenges. Think of specific situations where you had to make quick decisions or implement changes, and be prepared to share these stories.
✨Highlight Your Flexibility
Since the role requires working various shifts, emphasise your flexibility and willingness to adapt. Share any previous experiences where you successfully managed changing schedules or worked under pressure.
