Director, Talent & Diversity, Equity & Inclusion

Permanent position based in London – hybrid. Salary: £120,000 + up to 30% bonus (discretionary).

Middlemore has been retained by a leading financial services institution on a newly scoped mandate for a Director of Talent and ED&I. This is a senior appointment within the global talent function, acting as the number two across a diverse, international employee population of approximately 2,000 FTE. The role will focus on shaping and embedding the organisation’s learning, talent, performance, and ED&I strategy, with regular exposure to the C-suite and stakeholders across multiple regions. This is both a strategic and hands-on role, offering a unique opportunity to drive meaningful change in a complex and evolving business environment.

Responsibilities:

• Learning & Development: Responsible for taking a strategic leadership role in learning and development, overseeing the creation and implementation of comprehensive training programmes, and fostering a culture of continuous improvement and professional growth across the firm.
• Conduct needs assessments and collaborate with stakeholders to address skill gaps and shape development programs to align with the firm's talent programme.
• Oversee the Learning Management System (LMS), track progress and engagement.
• Evaluate training effectiveness using feedback and performance data.
• Create blended learning programmes and bespoke learning (face-to-face and eLearning).
• Manage the L&D budget effectively.
• Create clear processes to streamline L&D activities.
• Design tailored learning programs for various employee levels.
• Work closely with key stakeholders to develop employees and support learning.
• Foster a feedback culture and value-driven improvement.
• Manage external vendors, including eLearning providers, training consultants, and coaches.
• Ensure compliance with legal and regulatory requirements.

• Diversity, Equity & Inclusion: Experience of designing and implementing DEI initiatives which have had a demonstrable effect on organisational culture. Will have previously worked with an extensive range of internal and external stakeholders to embed DEI.
• Has an understanding of the barriers individuals face and an understanding of intersectionality and how that impacts experiences.
• Enhance the DEI maturity by developing and implementing a ‘built-in’ strategy as opposed to ‘bolt-on’ initiatives, leading to DEI being embedded in everything the firm does.
• Contribute to strategic DEI projects, work on high-priority, strategic DEI projects that focus on workforce diversity, talent pipelines, performance management, promotion, succession planning and talent pipelining processes, creation of inclusive policies.
• Use a data driven approach to develop and drive the DEI strategy.

Background and experience:

• Experience of working in a financial services or professional services firm desirable.
• Operated in a Centre of Excellence (CoE) within a Ulrich model structure, working in collaboration with the HRBP community.
• Be a Diversity, Equity and Inclusion ambassador throughout all learning, be a self-starter and be able to manage multiple programmes and deadlines.
• A fast-paced environment requiring a strong and resilient individual to drive a high-performance culture.
• Previous experience of managing and developing a small team.
• Excellent communication and stakeholder management skills – serving as a trusted advisor and subject matter expert in aspects of talent development/management.

If this is something of interest then please do apply!