Senior Business Development Director

The Senior Business Development Director will be responsible for executing both strategic and tactical initiatives to establish and maintain long-term client relationships, ultimately driving new business opportunities and sustainable revenue growth. Leveraging deep expertise in product and business development, they proactively engage with clients to identify opportunities, foster strong partnerships, and contribute to overall business expansion.

About Regulated Industry: RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).

Job Overview Responsibilities:

• Identify and target pharmaceutical companies, medical device manufacturers, contract research organizations (CROs), and biotech firms needing regulatory-compliant localization services.
• Develop and implement sales strategies to secure high-value contracts for clinical trial translations, regulatory submissions, and multilingual labeling.
• Meet or exceed revenue targets by acquiring new clients and expanding services within existing accounts.
• Research and engage with localization managers, regulatory affairs teams, clinical operations leaders, and medical writers to understand their multilingual needs.
• Generate leads through networking at industry events and conferences.
• Leverage CRM data and industry reports to identify new business opportunities.
• Build and maintain long-term strategic relationships with key decision-makers.
• Act as a trusted advisor by educating clients on the importance of linguistic validation, medical translation accuracy, and regulatory compliance (ISO 17100, EMA, FDA, MDR, IVDR, HIPAA, GDPR).
• Ensure seamless client experience by aligning language services with clinical trial timelines, product launches, and global regulatory requirements.
• Monitor industry trends, regulatory updates, and localization requirements across FDA, EMA, PMDA, and CFDA.
• Analyze competitor offerings and position differentiated solutions such as AI-powered medical translation, linguistic validation, and structured content management.
• Provide market intelligence to shape pricing strategies, service enhancements, and go-to-market approaches.
• Develop and present tailored proposals, RFP responses.

Skills and Experiences:

• Experience in an outbound revenue, Senior Business Development role B2B Localisation / Translation Technology sales.
• Proven track record of meeting sales targets.
• Ability to communicate software solutions and ideas in detail and at a high level.
• Ability to cold call into an organization and identify key decision makers and influencers.
• Self-motivated and able to appropriately set and pursue own goals in support of the organization's goals.
• Organized, flexible and able to manage multiple opportunities simultaneously; pays attention to detail and able to report results in a concise format.
• Able to plan, organize and follow job activities in accordance with their importance and respond appropriately to changes and interruptions.
• Working knowledge of Salesforce.com preferred, but not required.
• Must be a skilled communicator with a dynamic and engaging phone presence who excels in questioning and listening to determine the prospect's needs.
• Must be a fast learner who enjoys self-education.
• Must be able to generate well written correspondence to targeted customers.
• Focused, polite and persistent; knows how to learn and derive strength.

RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.

Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities.

It’s why over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

RWS Values: We Partner, We Pioneer, We Progress – and we’ll Deliver together.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.