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- Tasks: Manage membership processes, from recruitment to retention, ensuring top-notch service.
- Company: Join a prestigious private members club in the heart of London.
- Benefits: Enjoy a competitive salary and the chance to work in a luxury environment.
- Why this job: Be the face of the club, enhancing member experiences and driving engagement.
- Qualifications: Experience in luxury hospitality and strong interpersonal skills are essential.
- Other info: This role requires a passion for people and a flair for luxury service.
The predicted salary is between 45000 - 75000 £ per year.
Social network you want to login/join with: Membership Manager – Private Members Club, London col-narrow-left Client: COREcruitment Location: London, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: da9c3523f2e0 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Job Title Membership Manager – Private Members Club Salary: Up to £75,000 DOE Location: London An incredible opportunity for a Membership Manager has arisen at a high-end private members club in London. The Membership Manager will be responsible for managing all aspects of membership, from recruitment to retention, ensuring that members receive the highest level of service and satisfaction. This role requires exceptional interpersonal skills, a keen attention to detail, and a deep understanding of luxury service standards. The role: Manage the membership process, including applications, interviews, and onboarding Conduct visits with prospective members Responsible for driving membership acquisitions Promote the club directly to appropriate new members Member communications Foster strong relationships with current members, addressing their needs and enhancing their club experience Have a strong presence on site acting as the face of the club Track member feedback and ensure complaints are dealt with efficiently Support the events team with concepts and ideas for exclusive events and activities Analyse membership trends and provide insights to senior management Continuously seek opportunities to improve member satisfaction and engagement Experience: Previous experience in a membership management role from a luxury hospitality background Be a people driven person, with energy and positivity Excellent organisational skills Strong network and experience dealing with high-net-worth individuals Results-driven with a track record of achieving and exceeding sales targets Well presented with excellent communication skills Job Title Membership Manager – Private Members Club #J-18808-Ljbffr
Membership Manager - Private Members Club employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager - Private Members Club
✨Tip Number 1
Network with professionals in the luxury hospitality sector. Attend industry events, join relevant online forums, and connect with individuals who have experience in membership management. This can help you gain insights and potentially get referrals for the role.
✨Tip Number 2
Familiarise yourself with the specific private members club's values and culture. Understanding their unique selling points and member demographics will allow you to tailor your approach when engaging with potential members and during interviews.
✨Tip Number 3
Prepare to showcase your interpersonal skills through role-playing scenarios or mock interviews. Since this role requires exceptional communication and relationship-building abilities, demonstrating these skills in a practical setting can set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in luxury service and membership management. Being knowledgeable about current best practices and innovations in the field will not only enhance your conversations with potential employers but also show your commitment to continuous improvement.
We think you need these skills to ace Membership Manager - Private Members Club
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership management, particularly within luxury hospitality. Use specific examples that demonstrate your ability to drive membership acquisitions and enhance member satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for providing exceptional service. Mention your understanding of luxury service standards and how you can contribute to the club's success.
Highlight Relevant Experience: In your application, emphasise any previous roles where you've managed memberships or worked closely with high-net-worth individuals. Include metrics or achievements that illustrate your results-driven approach.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with members or clients in the past.
How to prepare for a job interview at COREcruitment
✨Showcase Your Interpersonal Skills
As a Membership Manager, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships with members or clients in previous roles, highlighting your interpersonal skills and positive energy.
✨Demonstrate Luxury Service Understanding
This role requires a deep understanding of luxury service standards. Be prepared to discuss your experience in high-end environments and how you ensure exceptional service for members. Use specific examples to illustrate your approach.
✨Highlight Organisational Skills
The Membership Manager position involves managing multiple tasks simultaneously. Discuss your organisational strategies and tools you use to keep track of member applications, feedback, and events. This will show your potential employer that you can handle the demands of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle member complaints or drive membership acquisitions. Practising these scenarios will help you articulate your thought process clearly during the interview.
