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- Tasks: Support caseworkers with admin tasks and client communication, working 15 hours weekly.
- Company: Join Victim Support, a charity dedicated to helping crime victims across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, birthday off, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills, IT proficiency, and a passion for client-focused service are essential.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Office Assistant role at Sunil Goel & Associates, CAs Join to apply for the Office Assistant role at Sunil Goel & Associates, CAs Get AI-powered advice on this job and more exclusive features. We have an exciting opportunity for an Office Assistant (known internally as a Triage & Early Interventions Officer Assistant_ to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we\’d love to hear from you What We Offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About The Role Due to the requirements of the role, you will be required to work from the Southampton office for all shifts. As a Triage & Early Interventions Officer Assistant you will: Assist the caseworker in answering the telephone and contacting clients as required Update and maintain manual and computerised database and case management systems and records in accordance with the service\’s internal policies/procedures and organisational standards Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk. Communicate with victim\’s in a written format, including text, email and letter under the guidance of the caseworker. Assist with the care and support of the guide dog assigned to support the caseworker You Will Need Effective verbal/written communication and numerical skills. Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases. Excellent record keeping skills with a focus on quality and accuracy. Experience of working in a client focused service area or setting. Understanding and knowledge of equal opportunities and diversity About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best. How To Apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Administrative and Support Services Referrals increase your chances of interviewing at Sunil Goel & Associates, CAs by 2x Get notified about new Office Assistant jobs in Southampton, England, United Kingdom . 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Office Assistant employer: Sunilgoel
Contact Detail:
Sunilgoel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of the Office Assistant role, especially those related to supporting caseworkers. Understanding the nuances of administrative support in a charity setting can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills and any experience working in client-focused environments. This role requires effective communication and empathy, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 3
Demonstrate your IT proficiency, particularly with Microsoft Office and case management systems. If you have any certifications or relevant training, mention them to show you're well-prepared for the technical aspects of the job.
✨Tip Number 4
Research Victim Support's mission and values. Being able to articulate how your personal values align with theirs can make a strong impression and show your commitment to their cause.
We think you need these skills to ace Office Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Office Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Skills: Emphasise your effective verbal and written communication skills, IT proficiency, and experience in client-focused services. Use specific examples from your past experiences to demonstrate these skills.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for Victim Support and how you can contribute to their mission. Make sure to express your passion for helping others and your commitment to diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sunilgoel
✨Show Your Customer Service Skills
As an Office Assistant, you'll be interacting with clients regularly. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to communicate effectively and empathetically.
✨Demonstrate IT Proficiency
Since the role requires excellent IT skills, make sure to mention your experience with Microsoft Office and any case management systems you've used. You might even want to prepare for questions that test your knowledge of these tools.
✨Emphasise Adaptability and Resilience
The job description mentions the need for resilience and adaptability. Think of examples from your past where you had to adjust to new situations or overcome obstacles. This will show that you're ready to handle the dynamic nature of the role.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the office environment, and how success is measured in this role. This shows your genuine interest in the position and the organisation.
