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- Tasks: Join our team as a Part-Time Service Administrator, providing top-notch admin support.
- Company: WesTrac is a leading Caterpillar dealer, dedicated to mining and construction solutions.
- Benefits: Enjoy perks like paid parental leave, retail discounts, and wellness programs.
- Why this job: Be part of a diverse culture that values inclusion and offers career growth opportunities.
- Qualifications: Strong admin skills, attention to detail, and experience in logistics or purchasing required.
- Other info: Flexible roster: 3 days on, 4 days off, with a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
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Reporting to the New Machines Mining Manager, the Administrator Service Operations is responsible for providing high-level administrative support to the designated area/store/team/branch.
Location: South Guildford, WA
What you’ll do:
- Provide high-level administrative support to designated teams, branches, or stores.
- Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
- Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
- Encode and price external items onto work orders, ensuring correct documentation and processing.
- Handle purchase requisitions and oversee the end-to-end purchasing process.
- Maintain accurate time capture reporting and archive management systems.
- Facilitate training requirements and support safety and contamination control audits.
- Build and maintain strong relationships with internal stakeholders and external customers.
Skills and Experience:
- Proven experience in administrative support within a fast-paced operational or service environment.
- Strong understanding of compliance, auditing processes, and quality assurance standards.
- Proficiency in data entry, time capture systems, and managing purchase requisitions.
- Excellent attention to detail with the ability to manage multiple tasks and meet deadlines.
- Solid communication and interpersonal skills for engaging with internal teams and external stakeholders.
- Familiarity with safety protocols, induction processes, and site mobilisation procedures.
- Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite).
- A proactive, problem-solving mindset with the ability to work independently and collaboratively.
Our Benefits inclusive of but not limited to:
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP support for you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Employee Referral Program – Opportunity to receive a referral bonus up to $5000 for applicable roles.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world\’s largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people\’s diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
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Administrator - Service Operations employer: WesTrac
Contact Detail:
WesTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Service Operations
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as handling purchase requisitions and time capture reporting. This will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of WesTrac to gain insights into the company culture and expectations for the Administrator role. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have in logistics or mobilisation coordination, as this is a key responsibility of the role. Be prepared to discuss specific examples of how you've successfully managed similar tasks in the past.
✨Tip Number 4
Show your enthusiasm for safety and compliance by researching industry standards and best practices. Being knowledgeable about safety audits and contamination control will demonstrate your commitment to maintaining high operational standards.
We think you need these skills to ace Administrator - Service Operations
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific duties of the Administrator - Service Operations position.
Highlight Relevant Experience: Emphasise your administrative background, particularly any experience with purchase requisitions, time reporting, and mobilisation coordination. Use specific examples to demonstrate your attention to detail and ability to manage multiple tasks.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of WesTrac's commitment to diversity and inclusion, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administrator role.
How to prepare for a job interview at WesTrac
✨Showcase Your Administrative Skills
Make sure to highlight your strong administrative background during the interview. Discuss specific examples of how you've managed purchase requisitions or handled time reporting in previous roles, as this will demonstrate your attention to detail and relevant experience.
✨Understand the Role of Mobilisation Coordination
Familiarise yourself with the logistics involved in coordinating technician mobilisation. Be prepared to discuss any past experiences you have in similar roles, and think about how you would approach the challenges that may arise in this position.
✨Emphasise Relationship Building
WesTrac values positive relationships with customers and internal stakeholders. Prepare to share examples of how you've successfully built and maintained these relationships in your previous jobs, as this will show your ability to foster a collaborative work environment.
✨Be Ready to Discuss Safety and Compliance
Since the role involves overseeing safety audits and policy compliance, be prepared to talk about your understanding of safety protocols and how you've ensured compliance in past positions. This will demonstrate your commitment to maintaining a safe working environment.
