Senior Manager, Quality & EHS

Senior Manager, Quality & EHS

Dundee Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality and EHS initiatives, ensuring customer satisfaction and compliance at our Dundee site.
  • Company: Dover Fueling Solutions is a leader in innovative fuel dispensing and convenience retail solutions.
  • Benefits: Enjoy a collaborative culture, mentorship opportunities, and the chance to work on exciting global projects.
  • Why this job: Join a passionate team dedicated to quality and innovation, making a real impact in the industry.
  • Qualifications: Bachelor’s degree in Engineering or related field with 5+ years of quality management experience required.
  • Other info: This is an onsite full-time role in Dundee, Scotland, with a focus on continuous improvement.

The predicted salary is between 42000 - 84000 £ per year.

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The Quality and EHS Manager is a key appointment operating from a significant site with 400+ employees. We have an excellent reputation for the innovation, quality and breadth of products, supplying a wide and demanding marketplace in which the requirements for world-class quality are ever present. Our business consists of developing and manufacturing a broad range of fuel dispenser products with significant bespoke elements utilizing a wide range of technologies, materials and an extended supply chain.

The role is responsible for the leadership and further development of the Quality and EHS functions working with a professional, experienced and highly focused team of engineers and technical specialists. The Quality & EHS Manager will be committed to maintaining and developing the total quality and safety culture; proving capability to lead and motivate in a hands-on way.

Key Responsibilities:

  • To provide strategic and tactical direction to Quality and EHS team.
  • To promote and support EHS programs to drive a ZERO HARM culture across the manufacturing site.
  • To ensure customer satisfaction within Dundee site.
  • To lead Supplier Quality processes, KPI performance, corrective action and improvement plans.
  • To prevent noncompliance in the production
  • To develop Quality at the Source, Built-In-Quality and Error-Proofing methodologies.
  • To lead the production quality improvement plan (Scrap, right first time, out of box claims, and Cost of Poor Quality (COPQ).
  • To manage and improve Cost of Poor Quality (COPQ).
  • Ensure continuous improvement in all quality indicators.
  • Maintain ISO 9001 certifications and other certifications relevant to the business, such as MID and ATEX. Gain any new certifications driven by business needs.
  • Coordinate and validate problem solving, following internal and external failures.
  • To train and use of core quality tools, such as Statistical Process Control, Gage R&R, etc.
  • Provide Quality system leadership to ensure internal policies, customer expectations and (local) regulatory requirements are met.
  • Contribute to implementation of relevant global DFS processes/systems/tools into the Dundee facility.
  • Training of employees to ensure proper Quality practices and awareness.
  • Define/implement/track relevant Quality KPIs and set/drive targets that are aligned with DFS operations and business strategy.
  • Control Complaint handling process; drive problem-solving practices.
  • Participates in NPI and Engineering change processes to enable stable supply chain, production operations, minimize warranty costs and drive customer satisfaction.
  • Initiate, track and drive continuous improvement programs.
  • Manage the Dundee Quality team.
  • Ability to think logically and to define standards based on logical thinking and benchmarking.
  • Closely partner with the Engineering organization to drive robust design transfer and long-term new product introduction success.

Candidate Experience and Qualification:

  • Bachelors degree in engineering, Quality, or related discipline strongly preferred, or comparable combination of education and experience is required (5+ years experience in manufacturing)
  • Significant Quality Leadership experience managing Quality Management Systems certified to ISO standards, and customer facing role experience.
  • EHS experienced in highly regulated environments.
  • Strong hands-on problem-solving knowledge (e.g., A3, 5-why, ishikawa, pareto, etc.) and ability to take the lead to get complex technical/process/tool issues resolved.
  • Experiences that effectively use continuous improvement skills and tools to prioritize and drive projects and improvements/standardization to improve Quality service levels, reduce costs, and align with strategic objectives.
  • Proven problem-solving ability preferably Master Black Belt qualified with extensive DOE.
  • experience and logical thinking.
  • Excellent verbal/written communication, public speaking, and presentation skills
  • Organization, time management, and prioritization skills

Additional Attributes:

  • Eager to act as project lead to get complex field/process/tool issues resolved.
  • Ability to develop Dundee Quality and EHS team.
  • Ability to demonstrate flexibility and manage multiple complex projects simultaneously.
  • Ability to communicate effectively/clearly.

#LI-HW2

Work Arrangement :Onsite

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in:EMEA : United Kingdom : Dundee : Dundee

Job Function : Quality & Continous Improvement

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Senior Manager, Quality & EHS employer: Dover Fueling Solutions

Dover Fueling Solutions is an exceptional employer, offering a dynamic work environment in Dundee where innovation and quality are at the forefront of our operations. Our commitment to employee growth is evident through mentorship opportunities and involvement in unique projects that challenge and inspire. With a strong focus on collaboration and integrity, we ensure that our team members thrive both personally and professionally while contributing to cutting-edge advancements in the fueling and convenience retail industry.
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Contact Detail:

Dover Fueling Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Quality & EHS

✨Tip Number 1

Familiarise yourself with the specific quality management systems and ISO standards relevant to the role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards.

✨Tip Number 2

Network with current or former employees of Dover Fueling Solutions on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during the interview process.

✨Tip Number 3

Prepare to discuss your hands-on problem-solving experiences in detail. Be ready to share specific examples where you've successfully implemented continuous improvement initiatives, as this aligns closely with the responsibilities of the Senior Manager role.

✨Tip Number 4

Research recent developments and innovations in the fuel dispensing industry. Being knowledgeable about current trends and challenges will show your enthusiasm for the field and your readiness to contribute to the company's growth.

We think you need these skills to ace Senior Manager, Quality & EHS

Quality Management Systems
ISO 9001 Certification
Continuous Improvement Methodologies
Problem-Solving Techniques (A3, 5-Why, Ishikawa, Pareto)
Data Analysis and Interpretation
Leadership and Team Development
Project Management
Customer Satisfaction Strategies
Regulatory Compliance Knowledge
Training and Development Skills
Quality KPI Definition and Tracking
Communication and Presentation Skills
Time Management and Prioritisation
Master Black Belt Qualification
Design Transfer and New Product Introduction

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality management and EHS. Use specific examples that demonstrate your leadership skills and problem-solving abilities, particularly in manufacturing settings.

Craft a Compelling Cover Letter: In your cover letter, express your passion for quality and EHS. Mention how your background aligns with the responsibilities outlined in the job description, such as maintaining ISO certifications and leading continuous improvement initiatives.

Highlight Relevant Qualifications: Clearly list your qualifications, especially any ISO certifications or Master Black Belt status. Emphasise your hands-on experience with quality management systems and your ability to lead teams effectively.

Showcase Problem-Solving Skills: Include specific examples of how you've successfully resolved complex issues in previous roles. Use methodologies like A3 or 5-why to illustrate your approach to problem-solving and continuous improvement.

How to prepare for a job interview at Dover Fueling Solutions

✨Understand the Company Culture

Before your interview, take some time to research Dover Fueling Solutions and their commitment to innovation and quality. Understanding their values and culture will help you align your answers with what they are looking for in a candidate.

✨Showcase Your Leadership Experience

As a Senior Manager, Quality & EHS, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led teams, implemented quality improvement plans, and managed compliance with ISO standards in your previous roles.

✨Prepare for Technical Questions

Expect to be asked about specific quality management systems and problem-solving methodologies like A3 or 5-why analysis. Brush up on these concepts and be ready to discuss how you've applied them in real-world scenarios.

✨Highlight Continuous Improvement Initiatives

Dover Fueling Solutions values continuous improvement. Be prepared to discuss past projects where you've driven improvements in quality service levels or reduced costs, and how those experiences can benefit their operations.

Senior Manager, Quality & EHS
Dover Fueling Solutions
Location: Dundee
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