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- Tasks: Support clients and investors through calls and emails while managing administrative tasks.
- Company: Join Carousel Consultancy Ltd, a dynamic investment firm in Central London.
- Benefits: Enjoy a competitive salary, bonus, hybrid working, and stunning office views.
- Why this job: Kickstart your career in finance with a supportive team and exciting growth opportunities.
- Qualifications: Must be a graduate with 1+ year in client services and strong communication skills.
- Other info: Flexible team player needed; proactive attitude is a must!
The predicted salary is between 28000 - 42000 £ per year.
Client Support Executive – Investor Relations (DH) Client Support Executive – Investor Relations (DH) Carousel Consultancy Ltd provided pay range This range is provided by Carousel Consultancy Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Carousel Consultancy Ltd Executive Recruitment Partner supporting clients in London, across the UK and internationally. Investor Relations Client Support Executive – Financial Services / Investment Management – Central London / Hybrid – up to £35k + bonus and benefits We’re on the hunt for a proactive, personable and customer-focused Graduate, with a degree and 1+ years experience in the financial / investment sector in a client-facing/customer service support role, to join a fantastic investment organisation based in stunning offices in Central London as their Investor Relations Client Support Executive. Joining a dynamic Investor Relations team, the IR Executive will provide exceptional levels of service and support to clients, investors and financial advisors via telephone and email. You will also undertake administrative duties whilst also becoming a ‘product ambassador’, working on specific projects and initiatives. What’s on offer? This is a genuinely incredible opportunity to get your foot in the door of a dynamic, fast-paced investment firm with fantastic long-term prospects! Our client is offering a competitive salary and a great benefits package that includes a discretionary bonus. Hybrid working is offered with 4 days in the office and 1 day working from home. Standard hours are 9am – 5pm. Key responsibilities as the Investor Relations Executive will include: Responding to inbound enquiries, via telephone and email, from clients, investors and advisors Assisting with general administration Processing investor transfers and exits Assisting with the preparation of client documentation, reports, presentations and mailings Becoming a ‘product ambassador’ for products and assisting with any product related initiatives Collating and monitoring feedback from investors to identify opportunities to improve Organising and attending investor events to improve client engagement And more What we’re looking for: Graduate (or similar) with 1+ year experience in similar client services / customer service roles within financial services Impeccable communication skills (written and spoken) with strong customer service capabilities and the ability to liaise confidently and professionally at all levels Good IT literacy including MS Office (Word, Excel and PowerPoint) Ability to plan, organise and prioritise busy workloads Basic knowledge / understanding of investment management / retail investment products is highly beneficial Ability to work effectively in a fast-paced environment Professional attitude and appearance Proactive and flexible team player Interested in this incredible Investor Relations Client Support Executive opportunity? If this fantastic role is of interest and you have the skills, experience and capabilities we’re looking for, then we want to hear from you ASAP! Please submit your CV, quoting ‘LO – Graduate Investor Relations Exec – Investment Management – London’ Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Administrative, Finance, and Customer Service Referrals increase your chances of interviewing at Carousel Consultancy Ltd by 2x Sign in to set job alerts for “Client Executive” roles. 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Client Support Executive - Financial Services (DH) employer: Carousel Consultancy Ltd
Contact Detail:
Carousel Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Executive - Financial Services (DH)
✨Tip Number 1
Familiarise yourself with the financial services sector, especially investment management. Understanding key concepts and current trends will help you engage confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry, particularly those working in investor relations or client support roles. Attend relevant events or webinars to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you successfully resolved client issues or improved their experience, as this is crucial for a client-facing role.
✨Tip Number 4
Research Carousel Consultancy Ltd and their client base. Understanding their values and the types of clients they serve will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Client Support Executive - Financial Services (DH)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services or customer support within the financial sector. Use specific examples that demonstrate your communication skills and ability to handle client inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the investment industry and your proactive approach to client support. Mention any relevant projects or initiatives you've been involved in that align with the responsibilities of the role.
Highlight Key Skills: Emphasise your impeccable communication skills, IT literacy, and ability to work in a fast-paced environment. Make sure to mention your understanding of investment management products, as this is highly beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in client-facing roles.
How to prepare for a job interview at Carousel Consultancy Ltd
✨Research the Company
Before your interview, take some time to research Carousel Consultancy Ltd and their role in the financial services sector. Understanding their values, mission, and recent projects will help you tailor your responses and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your experience in client support and the financial sector. Be ready to discuss specific examples of how you've handled customer inquiries or resolved issues, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
As a Client Support Executive, impeccable communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a brief introduction about yourself that highlights your relevant experience.
✨Demonstrate Your Proactivity
The job description mentions the need for a proactive team player. Think of instances where you've taken initiative in previous roles, whether it was improving a process or going above and beyond for a client. Sharing these examples will highlight your suitability for the role.
