Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage aged debt, issue invoices, and chase payments while collaborating with internal teams.
- Company: Ascenti is a leading provider of physiotherapy and mental health services with 25 years of experience.
- Benefits: Enjoy Vitality at Work membership, discounts, and a supportive, people-centric culture.
- Why this job: Join a collaborative team that values your input and supports your growth in finance.
- Qualifications: PC literate with good communication skills; GCSEs or relevant experience required.
- Other info: Opportunity to contribute to process improvements and enhance your finance skills.
The predicted salary is between 28800 - 43200 £ per year.
At Ascenti, we help thousands of people elevate their health and live active lives every day. As a leading provider of physiotherapy and mental health services with over 25 years of experience, we’re proud to offer a values-led, people-centric culture where our teams thrive. About The Role We’re looking for a Credit Controller to join our Finance team, playing a key role in the day-to-day management of aged debt and invoice reconciliation. You’ll work across a range of customer groups, including Medico-Legal Solicitor (MLS) clients, ensuring our invoicing and collections processes are efficient, accurate, and supportive of our continued growth. In this role, you’ll be responsible for issuing invoices, chasing outstanding payments, managing account amendments, and supporting the fee query process where applicable. You’ll also have the opportunity to contribute to process improvements and liaise closely with internal teams to keep payments within agreed terms. This is a great opportunity for someone with experience working in credit control or finance administration who enjoys data analysis, communicating with clients, and working in a collaborative team environment. What You’ll Be Doing As a Credit Controller, you’ll: Monitor and manage aged debt across a range of sectors and clients. Issue invoices and monthly statements and respond to customer queries. Chase payments by phone and email in line with our credit control policies. Allocate payments accurately and apply credit notes or write-offs when needed. Liaise with internal teams to resolve pricing queries and account issues. Maintain and amend account records, ensuring data is always accurate. Support the MLS fee query process, including negotiation and case management. Collaborate with wider Finance teams to ensure smooth debt recovery processes. Report on performance and support continuous improvement initiatives. Benefits & Culture We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include Vitality at Work membership, access to great discounts, and more. Learn more at ascenti.co.uk/benefits Knowledge, Experience, And Qualifications PC literate. Confident and effective communicator over the phone. Ability to work as part of a team or use own initiative. Good attention to detail, whilst being well-organised. Working with financial/numerical data. Liaising with customers to collect debtors. Experience raising invoices and credit notes, and in dealing with customer queries. GCSEs or equivalent level qualification or relevant professional experience. #J-18808-Ljbffr
Credit Controller employer: Ascenti
Contact Detail:
Ascenti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific invoicing and collections processes used in the healthcare sector. Understanding how Medico-Legal Solicitor clients operate will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be chasing payments and resolving queries, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Showcase your ability to work collaboratively by preparing examples of past experiences where you've successfully liaised with internal teams. This will demonstrate your team spirit and problem-solving skills.
✨Tip Number 4
Highlight any experience you have with data analysis and process improvements. Being able to discuss how you've contributed to efficiency in previous roles can set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance administration. Emphasise your skills in data analysis, communication, and teamwork, as these are key for the role at Ascenti.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage aged debt, issue invoices, and handle customer queries effectively.
Showcase Relevant Skills: Highlight your proficiency with financial data and your attention to detail. Provide examples of how you've successfully chased payments or resolved pricing queries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your organisational skills and attention to detail, which are crucial for a Credit Controller.
How to prepare for a job interview at Ascenti
✨Show Your Financial Acumen
Make sure to highlight your experience with financial data and credit control during the interview. Be prepared to discuss specific examples of how you've managed aged debt or improved invoicing processes in previous roles.
✨Demonstrate Communication Skills
As a Credit Controller, effective communication is key. Practice articulating how you would handle customer queries and chase payments. Use examples from your past experiences to showcase your ability to communicate clearly and professionally.
✨Emphasise Team Collaboration
Since the role involves liaising with internal teams, be ready to discuss how you’ve successfully worked in a team environment before. Share instances where collaboration led to resolving issues or improving processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Credit Controller and how you would approach them, especially regarding invoice discrepancies or customer disputes.
