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- Tasks: Lead the front of house team, ensuring exceptional service and a positive atmosphere.
- Company: Wagamama is a vibrant restaurant chain known for its fresh, Asian-inspired dishes.
- Benefits: Earn £13/hour, enjoy bonuses, tips, discounts, and wellness support.
- Why this job: Join a dynamic team focused on growth, inclusivity, and making a positive impact.
- Qualifications: Experience in management or supervision, strong communication skills, and a passion for team development.
- Other info: Embrace the wagamama philosophy of 'good change' and celebrate diversity.
The predicted salary is between 27360 - 43200 £ per year.
the role
|
as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team , ensuring they are engaged, motivated and meeting wagamama standards
perks + quirks |
£13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*
dedicated 4-week training programme
internal progression opportunities | fully funded apprenticeship programmes to support your growth
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
pension scheme + 28 days holiday
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
what we look for |
an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment
a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
able to understand financial performance of your restaurant
experienced in managing labour and rotas
a passionate leader with experience of managing your teams performance and development
you care about creating an inclusive environment where your team feel respected + that they belong
a forward-thinking problem solver, able to think on your feet and make quick decisions
the wagamama way |
kaizen , meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
be you, be wagamama
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with wagamama's core philosophy of Kaizen. Understanding their commitment to 'good change' will help you align your values with theirs, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. This will demonstrate your capability to inspire others in a fast-paced environment.
✨Tip Number 3
Research the latest trends in the restaurant industry, particularly around customer service and team engagement. Being knowledgeable about current practices can set you apart during discussions.
✨Tip Number 4
Network with current or former employees of wagamama if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Front of House Manager position at wagamama. Tailor your application to highlight relevant experience and skills that align with their expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous management experience, particularly in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific aspects of wagamama's values and culture that resonate with you, and explain how you embody these in your work. Be sure to include examples of how you've motivated teams and improved service standards.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Wagamama
✨Understand the Wagamama Way
Familiarise yourself with Wagamama's core philosophy of Kaizen, which focuses on good change. Be prepared to discuss how you can embody this in your role as a Front of House Manager and how it influences your leadership style.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and engage staff, as well as how you've handled challenges in previous roles.
✨Communicate Effectively
Demonstrate your strong communication skills by engaging in real conversations during the interview. Show that you can listen actively and respond thoughtfully, reflecting the inclusive environment Wagamama aims to create.
✨Discuss Financial Acumen
Be ready to talk about your experience with managing labour costs and rotas. Provide specific examples of how you've contributed to financial performance in past roles, as this is crucial for the Front of House Manager position.
