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- Tasks: Provide top-notch customer service in French and Dutch via phone and email.
- Company: Join an internationally renowned company with a diverse and dynamic team.
- Benefits: Enjoy a competitive salary and a range of awesome company perks.
- Why this job: Be part of a supportive culture that values communication and teamwork.
- Qualifications: Must have proven customer service experience and excellent communication skills.
- Other info: This is a full-time, permanent position with equal opportunity employer.
The predicted salary is between 28800 - 43200 £ per year.
An internationally renowned company is seeking a Customer Service Representative with French & Dutch language skills to join their team on a full time, permanent basis.
Utilising your English, French and Dutch language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.
Responsibilities will include, but will not be limited to:
- Providing exceptional customer service via phone and email in the French and Dutch language
- Assisting with customer enquiries and resolve any issues with a friendly and positive approach
- Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
- Coordinating with couriers to oversee and track shipments
- Maintain accurate records and ensure that all customer interactions are well-documented
The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.
In return the company is offering a competitive salary and a range of company benefits too.
For further information or to apply, please submit your CV through this website today.
Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
Park Street People | French & Dutch Speaking Customer Service Representative employer: Park Street People
Contact Detail:
Park Street People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Park Street People | French & Dutch Speaking Customer Service Representative
✨Tip Number 1
Familiarize yourself with common customer service scenarios in both French and Dutch. This will help you respond confidently and effectively during the interview, showcasing your language skills and problem-solving abilities.
✨Tip Number 2
Research the company’s values and customer service philosophy. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a good cultural fit.
✨Tip Number 3
Prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Tip Number 4
Practice your communication skills in both languages. Consider role-playing common customer interactions with a friend or mentor to build your confidence and fluency before the interview.
We think you need these skills to ace Park Street People | French & Dutch Speaking Customer Service Representative
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your proficiency in French, Dutch, and English. Provide specific examples of how you've used these languages in previous customer service roles.
Showcase Customer Service Experience: Detail your past experiences in customer service. Use metrics or specific achievements to demonstrate your ability to resolve issues and maintain high customer satisfaction.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant skills and experiences that match the responsibilities outlined, such as communication skills and teamwork.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role. Mention why you are interested in working for this company and how your background makes you a great fit.
How to prepare for a job interview at Park Street People
✨Showcase Your Language Skills
Since the role requires proficiency in French and Dutch, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in both languages to show your fluency and confidence.
✨Highlight Customer Service Experience
Discuss your previous experience in customer service roles. Provide specific examples of how you handled customer inquiries and resolved issues, emphasizing your friendly and positive approach.
✨Emphasize Team Collaboration
The company values teamwork, so be ready to talk about how you've successfully worked within a team in the past. Share examples of how you developed good relationships with colleagues to enhance customer satisfaction.
✨Prepare for Situational Questions
Anticipate situational questions that may arise during the interview. Think about how you would handle challenging customer interactions or coordinate with couriers, and be ready to articulate your thought process clearly.
